Harland ClarkeReviews of harlandclarke.com

This company has the worst customer service I’ve ever dealt with! They don’t respond to your emails and the phone is set up where no one answers and they keep referring you to your bank. But, the bank keeps referring you back to them! They stay in business because there’s no competition and all the credit unions and banks use them. I hope my checks last for the next twenty years, because I’ll never order checks from them again! -J.R

What a RIP OFF!!! Charging $19.98 to ship 20 checks! How can this company get away with this? A few stamps would do the job! Is this "shipping" a cost center?? Insane.

I would give less than one star. customer service does not exist after ordering. they lose shipments no phone number can be found to speak to a human this has happened to me more than once only phone numbers are for automated ordering or tracking orders

Absolutely horrible customer service! Mostly because it’s impossible to get anyone on the phone! I waited 3 times, sometimes over an hour and no answer. I finally emailed someone and a few days later they responded that they due to the personal nature of the checks, they can’t connect by email. I asked them to call me, but they just send the same reply again by email. I think of this like a scam where they don’t have any way to get ahold of them. Wish I would have looked at these reviews before I ordered.

Terrible customer service. Almost a month and no checks. They claim they were returned after I contacted them almost a month later looking for them, but the address is correct. Same address as previous checks delivered. Dishonest, poor service. Not reputable

would like to give them a negative 10 star rating

I am writing this review while I am currently "on hold" with Harland Clarke for 42 minutes. I am attempting why the checks I ordered three weeks ago have not yet arrived. According to my order status, they should have arrived on 12/16/24, however they are still not here and there is no way to track them. They apparently have no interest in customer service (their "Trust Pilot" rating is only 1.4). I'm actually surprised it's that high. Worst customer service I have ever seen in my 75 years.....Update: my hold time is now at 46 minutes!!!!

Time sensitive issue. Needed access to personal check. Called to see if we can expedite. Told me for 47.99 I can have an overnight delivery. Otherwise the normal delivery would be roughly in 7 days. Tracking shows the delivery to be on day 10 which is worse than the normal delivery. I am so glad I paid unreasonable amount so get the checks early. This company absolute does not care about you or your needs