Harland ClarkeReviews of harlandclarke.com

Awful business. Null customer service. No check register. No cover to put in the checks. No one to call for help. I have no idea how much they’re paying the banks to work with them.

Harland Clarke company is a jerk. They made a mistake on my checks. First they said the checks were good. And then said I could get a refund. And then they changed their mind again & said they wouldn’t refund my money for their mistake & said if I did want new checks I would have to paid $25. It’s their mistake not mind. I will never use this lousy company again. And I will put the word out to my family & friends about what had happened. Harland Clarke this all happened because of your lousy customer service.

Twice in the space of several months Harland Clarke claimed they'd shipped my checks, and twice in a row they failed to arrive. I have no confidence they actually shipped these checks. USPS is not this bad. And the option Harland Clarke offers for tracking is both overpriced and no guarantee of delivery. Banks please take note and find a better alternative!

Garbage, should have know better after reading the reviews. Payed extra to have them delivered fast. Here I sit. No checks, past the promised date ..THEY HAVENT EVEN SHIPPED YET

Unlike many reviewers, I had only paid for the slowest, untrackable shipping method for my checks, BUT THEY ARRIVED anyway :-) My problem was the checks themselves. Basically everything that could have an error (except for my account and routing number), DID. I called my bank. That poor customer service person spent 40 minutes, going back and forth, putting me on hold, trying to make my replacement order right with Harland-Clarke (on her other line). BUT SHE COULDN’T!! She told me I had to CALL THEM MYSELF to fix one last thing! BUT the phone number she gave me for Harland-Clarke, WAS THE BANK’S PHONE NUMBER. Eventually she just gave me a refund.

Avoid this company, if possible. I placed and order and it was delivered to the wrong house. They USE DHL for delivery however took no responsibility on tracking or finding where my order was delivered. With such important information you would think they would be more proactive. Spoke to customer service and they offer ZERO support and frankly could careless about helping me. Simply pass the blame on to the post office. So frustrating and scary that customers security of information is not a priority.

I placed my reordered on 6 June for business checks. Simple nothing but basic business checks. They don't offer free tracking and after 17 days they say they were shipped with a delivery of 21 June. That was 3 days ago and no checks. Support is automated and tells you the same thing and then hangs up. No contact, no checks and the update on line states maybe July they may arrive? No tracking, no info, no CHECKS.

If I could given them zero stars I would, they are that bad. I ordered checks on June 2nd 2024 through my financial institution. On June 10th I received an email the order has shipped. We have now June 19th and I still don’t have the checks. Estimated delivery date passed as of yesterday the 18th. I ordered standard shipping because the checks are already overpriced with $26.69 with Tax for 40 checks. I have ordered checks through my bank numerous times before and never had a problem. I did use shipping without tracking back then as well and checks arrived within 10 days max. I have learned my lesson and will never order checks from Harland Clark through my bank ever again.