Harland ClarkeReviews of harlandclarke.com

Spoke to these people on June 10th, very rude employee who placed my order. Didn't receive anything or communication from them. Finally got through to a person on 06/28 - Gina who told me they canceled the order - no communication, nothing no attempt to make things right. I had been waiting on this check for a while now. Very rude employees and poor customer service

I have always order personal bank checks (reordering) through Harland Clarke, that's after the initial bank checks needed reordering. I do not use many checks, matter of fact, last checks I ordered were in 2022. MUCH TO MY SURPRISE, Harland Clarke hit me with outrageous shipping charges...NEVER AGAIN! 80 CHECKS and 2 check registers for 122.00. OUTRAGEOUS!

I simply called my bank branch to order a re-supply of checks. I received them from Harland Clarke. When I noticed that my account was charged $36.00. That was $0.60 PER CHECK! I was astounded, to say the least. I ended up calling the bank’s executive office and complained to the bank VP. He allowed me to vent and let me know that I wasn’t the first to complain. He then served me a big cup of shut the eff up by crediting the $36.00 to back to my account! LOL Harland Clarke is not a serious company. This was the most ridiculous transaction I have ever been involved in! I tried to call Harland Clarke but, never reached a human. Good job HARLAND CLARKE!

Don't order from Harland Clarke unless you want to wait a long time for your order and pay too much. I ordered some check registers on May 22. They took my money on May 29 from my checking account. It is June 8, and I am still waiting for my order. Amazon is cheaper with two-day delivery. Personally, I will never order anything from these people again. They don't care as they have a lot of banks in their pocket.

I ordered business checks with an estimated delivery date of May 27. As of May 29, I still haven’t received them — no updates, no emails, no calls, nothing. When I called for support, no one could explain the delay. I spoke to a manager named Warren who flat-out said there was nothing he could do. I was even told to contact my bank, which makes no sense — the issue is with this company, not the bank. This delay directly impacted my ability to pay employees, which is unacceptable. The complete lack of communication and professionalism is beyond frustrating.

I've ordered through Harland Clark for my business for over 11 years and haven't had any issues. Either they sold to someone else, or they've fired all of their staff and outsourced. Either way, you cannot reach a human being. Over 40 minutes on hold (as I write this) the second time I called, as I chose the option to receive a call back the first time and didn't receive one (that was a week ago). It's sad to go from wonderful customer service to whatever this company has become.

My order of checks had the word town misspelled on the checks as toqn rather then town. On the envelope they used to mail the checks to me the word town was spelled correctly. When I tried calling them to correct it on the checks their automated phone system appears designed to make it very difficult to talk to a person. Then I was on hold for about 20 minutes and finally was told they could not fix it. I was told I had to have my bank contact them to fix it but the bank told me that would mean I was placing an additional order of checks.

#1 Harland Clarke put my credit card number on checks in place of address 1st line. #2 The order delivery took a long time, much longer than Checks Unlimited. #3 I had ordered 3 batches, attempted resolution resulted in only one batch corrected. #4 Very hard to communicate with or follow order.