Alexia
I don't usually write reviews, but...
I don't usually write reviews, but this experience is good to share. I ordered a gift for a friend, and several weeks later, I get an email telling me that the gift I bought had been destroyed in transit and was now out of stock. I was offered alternatives or a refund. I chose the alternative. It was delivered in less than a week. The rep I was spoke to was warm, kind, understanding, and appropriately apologetic. It was a great experience: friendly, professional, and kind. My friend loves their gift, and I appreciated both the price and the recovery. I will definitely be considering this shop for future needs.


