HarbortouchHarbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals as part of its unparalleled free equipment program. As one of the largest and most reputable payment processors in the United States, Harbortouch currently serves tens of thousands of businesses nationwide. Harbortouch has also garnered numerous awards for its outstanding customer service and innovative products.
Harbortouch (harbortouch.com) has 179 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Administration & Services · Horsham, Pennsylvania
Excellent
Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
179 approved reviews, newest moderated first
Sandra
The only thing I would maybe say is that the wait time to get a tech on the phone is really long, I needed help with a problem and I waited on hold for 28min before someone answered. Just the wait time is very long and the thing is we have the customer in front of us rolling there eyes and upset when they have to wait for you to get an answer
Guy F.
We feel like we were over promised during the sales pitches, and under delivered to during install and since. We do accept some responsibility for not being as available for the trainings and such, and we haven't yet voiced many of our issues due to timing constraints. However, being a part of the service industry, your company should logically be cognizant as well as proactive about the timing involved in the customer service industry.
Michael W.
Great system, great customer service when needed...Great price..
Mary
Since installing Harbortouch POS, the support staff have been excellent!! Any question asked or issue encountered, they are right on and prompt.
Matthew
intuitive and fast POS system, with a helpful and courteous staff at the ready for any and all problems you might find when integrating the system. Wonderful experience.
Robert
POS well integrated. Menu interface is detailed and easy to learn. I like detailed reports. Support has been better and better. Everyone I have dealt with has been knowledgeable and friendly.
Tim N.
Excellent 24/24 customer services
Sandra B.
Harbor touch is a great company. They are always there when you need them. They are courteous, fast, and effective. They always solve your problem. Thanks for everything