Harbor Compliance Reviews | Read Customer Reviews of harborcompliance.com

Harbor Compliance Reviews | Read Customer Reviews of harborcompliance.com

Harbor Compliance reviews

53 approved reviews, newest moderated first

Liz
Jun 30, 2025
Kelly Myers was a great partner and…
Kelly Myers was a great partner and took care of our account, kept us up to date and had a very quick response time! She's moved to a new role and if still available when I reach out and goes above and beyond. The customer portal is lacking, I never have anything attached to be able to see permits or status. I have to reach out a lot and response time can be slow, especially if something is urgent or past due.
Response from Harbor ComplianceJun 30, 2025
Thank you for your feedback and kind words about Kelly! We’re so glad to hear she’s been a great partner and consistently provided timely, attentive support. We also appreciate your honest comments about the customer portal and response times. Your experience is important to us, and we’re actively working to improve both the platform and our responsiveness to better meet your needs. We truly value your partnership and look forward to continuing to support you with the high level of service you deserve.
Report
Slade B.
Jun 30, 2025
Great customer service
Labyrinth has been essential in supporting our nonprofit. They have made compliance management a simple process that I no longer worry about. Labyrinth is always quick to respond to questions that arise
Response from Harbor ComplianceJun 30, 2025
Thank you for your wonderful review! We’re so glad to hear that Labyrinth has helped simplify your compliance management and brought you peace of mind. Supporting nonprofits is at the heart of what we do, and it’s great to know our responsiveness and service have made a difference. We truly appreciate your partnership and look forward to continuing to support your mission!
Report
Alexandra M.
Jun 27, 2025
I have had the pleasure of working with…
I have had the pleasure of working with a couple different people at Harbor Compliance and I have had nothing but positive experiences. Our account manager, Gabrielle, is very communicative and ensures everything is done in a timely manner.
Response from Harbor ComplianceJun 30, 2025
Thank you for your kind review! We're so glad to hear that your experiences with our team have been consistently positive. Gabrielle’s clear communication and commitment to timely support are exactly what we strive for, and we’re happy to know she’s made a strong impact. We truly appreciate your partnership and look forward to continuing to support your organization!
Report
Jamie R.
Jun 27, 2025
Thank you for the years of great service!
Our non-profit has been working with Labyrinth, now Harbor compliance, for many years and have had nothing but positive experiences. Mike is my account manager, and he is quick to respond and answer any question I have, big or small. Registrations can be overwhelming but working with Harbor compliance has helped beyond measure.
Response from Harbor ComplianceJun 27, 2025
Thank you so much for your kind words and for being a long-time partner! We’re thrilled to hear that your experience has remained positive over the years and that Mike has been such a reliable and responsive support. We understand how overwhelming registrations can be, and we’re glad to know our team has made the process more manageable for your nonprofit. We truly value your trust and look forward to continuing to support your important work!
Report
Stephanie S.
Jun 26, 2025
Labyrinth Review
When I first came onboard with Labyrinth I did not have a Customer Success Manager. This made things hard. I requested a different manager and now I am with Gabrielle. This has made my experience fantastic because someone I can rely to communicate and answer questions. The Customer Success Manager is a make or break on my opinion. Gabrielle is the best and I hope she never leaves. She is helpful and follows up with good answers when she is not sure.
Response from Harbor ComplianceJun 27, 2025
Thank you for your honest and thoughtful review! We’re so glad to hear that your experience has improved and that Gabrielle has made such a meaningful difference. Having a reliable and responsive point of contact is so important, and we’re thrilled that Gabrielle has been able to provide the support and communication you need. We truly value your partnership and look forward to continuing to support your organization with the highest level of service!
Report
Tomara
Jun 26, 2025
Our account Rep is Marissa and she…
Our account Rep is Marissa and she makes working with Labyrinth a pleasant experience. Her communication is clear, timely, and always solution-focused. She consistently demonstrates a deep understanding of our needs and provides exceptional support regarding our charitable solicitations, which are in every state.
Response from Harbor ComplianceJun 26, 2025
Thank you for your kind words! We’re so glad to hear that working with Marissa has been such a positive experience. Her clear communication, responsiveness, and commitment to understanding your needs truly reflect the level of service we strive to provide. Supporting your charitable solicitation efforts across all 50 states is a responsibility we take seriously, and we’re grateful for the opportunity to partner with your organization!
Report
Angelique B.
Jun 19, 2025
Our organization Rep is Aeisha
Our organization Rep is Aeisha, she is top notch. She responds quickly and helps me anytime I need it. I couldn't ask for a better team to help our organization stay current in all 50 states. Non-Profit is a complicated state licensing system and they do it with professionalism and grace.
Response from Harbor ComplianceJun 19, 2025
Thank you so much for your kind words! We’re thrilled to hear that Aeisha has been such a reliable and responsive partner in supporting your organization. Navigating charitable registrations across all 50 states can certainly be complex, and we’re so glad our team has made the process easier and more manageable for you. We truly appreciate your trust and look forward to continuing to support your important work!
Report
Angelica B.
Jun 17, 2025
Laura Micciche
Laura Micciche, our Customer Success Manager, is OUTSTANDING! We are so lucky to work with Laura, who is proactive, responsive, and a great communicator. As a national nonprofit, we require a great deal of support—and Laura has been an amazing partner in managing our state registrations.
Response from Harbor ComplianceJun 18, 2025
Thank you for your wonderful review! We’re thrilled to hear that Laura has been such an outstanding partner in supporting your organization. Her proactive approach, responsiveness, and strong communication skills truly reflect the level of service we strive to provide. We’re grateful for the opportunity to work with your national nonprofit and look forward to continuing to support your compliance needs!
Report