HappyWagsReviews of happywags.co

I placed what I believed was a one-time order with Happy Wags, but later discovered that I had inadvertently signed up for a 28-day subscription. I immediately contacted customer service to explain the situation. I was informed that if I paid the $8.00 difference, my order would be changed to a one-time purchase, with no subscription. I immediately agreed to pay the additional $8.00. However, the following day, customer service contacted me and advised me that there was no need to pay the $8.00 difference because they would eliminate it. I appreciate the customer service representative’s assistance. Thank you for your assistance and for resolving this matter.

I ordered a jar of Taurine but the auto feature of my phone printed out the wrong box # and in my haste to put the order in, I didn't see the incorrect box #. Happy Wags shipped the product to the incorrect box # and it was delivered to someone else. My dog has dialated .cardiomyopathy and needs this Taurine for his heart. I went to the apartment that it was delivered to but found the resident uncooperative. He said he never received it then refused to open the door to speak with me. Happy Wags sent another jar to me at the correct address to cover my purchase and all is well in my world. My dog has his Taurine and I owe it all to the Happy Wags team for seeing beyond my error and for being human and customer oriented and sending me another jar of Taurine at no charge. My experience was definitely positive and I will always be a satisfied customer with them! Thank you Happy Wags. This has truly been a give star purchase. Patricia Wilson

Thr customer service team at Happy Wags is very responsive. They were able to address the problems I had with my subscription. Thank you 🙏

Confused about these poor reviews. I have had nothing but great experiences each time I have reached out to them. My cat only eats once a day, so I have needed to pause my auto ships, and they have been wonderful. My cat loves the product, and I already have seen an improvement in her coat.

OK, I confess. I waited about a month to add Happy Wags Aim to my cat’s food. This very picky cat does not like change. She knows what she wants for breakfast, lunch and dinner – no deviations. As she is slowly becoming accustomed to her new surroundings while we are away from our Florida house, it was imperative that consistency be maintained and I not add anything new to the ‘menu’ she preferred. A possible new flavor or consistency might have her walk away from her food. BUT this afternoon, I added half a scoop to her lunch. Shayna licked the proverbial bowl clean. Tomorrow, I will add a bit more. I am very happy to have found an additive that is good for her and one that she will accept. I was also pleased that the company was absolutely responsive to my questions. I ordered just one jar; however, if Shayna continues to do well with Aim, we will go on subscription. Time will tell.

I am very happy that I found the product Taurine. My dog is 13 and has been taking it for months and the improvement in her is astounding. I would recommend this product to all my family and friends that have fur babies. Thank you so much

I HIGHLY RECOMMEND HAPPY WAGS FOR PET FAMILIES. They are a good company to deal with. The AIM product reviews are very good. Keep up the good work.

Great customer service...prompt and courteous!