HappyWagsReviews of happywags.co

I was asked for a review. I placed my order 6 weeks ago. I tried to cancel, (since my cat passed away) but haven't heard back from customer service yet. Maybe I'll update once I receive the product.

I am still waiting for my first shipment one month after placing the order. The company is trying to charge me for another order before I've even received the first one. I just want to cry. I was really hoping this would be good and they're not even getting it to me.

Buyer beware of this company. I placed my order on 7/20/26 and haven’t received anything from them. I’ve sent emails with no response. It’s like they take the money and run is their company policy. They have no customer service phone number so you can’t speak to anyone. I’ll be reporting them to the BBB and my CC company to try to get my money refunded. All I can say is STAY CLEAR of these thieves.🤬

On their website it says their orders ship out in 2 days, that is a complete lie. they don't ship out for at least 3 weeks. When you email them to tell them that your order still hasn't shipped out they feed you a line "we had so many new orders due to the sale that we're running and we only make small batches and so there's a shipping delay" it's been over a month since I've ordered and I'm still waiting. This is the second time I've ordered and it's the same BS this time around to. I've emailed them several times (5) as they do not have a customer service phone number and I have only received two replies and no results. I honestly will never order from this company ever again.

I ordered AIM which took forever to get, and then suddenly I receive another one and I didn't ask for that. I think this company is the same company as KittySupp because I placed an order from them as well and the same thing happened. It took forever to receive it and then they sent me another order without me ordering it. I'm trying to now get refunds from both companies with no progress.

Product not delivered after a month of waiting. Multiple emails saying “ check back in 3-5 days”. Finally disputed charge with CC & received temporary credit. HW refused to speak to me by phone. I sent email canceling MY ORDER & ALL future orders. After CC issued charge back, HW said I would have to pursue issue with my card co. THEN over a week later, HW sent email saying order ( that I canceled) was delivered. ( I still had not received anything). Bottom line, DON’T WASTE YOUR MONEY HERE!!!!!

This company seems legit at first, but has very poor practices. They do not give you the option to opt out of a subscription - a subscription that you didn't even know you enrolled in when you purchased the product. It's automatically added. Then, when you try to return the product, they say you can't because it was on a subscription. In the end, you're stuck with a product you don't want or need, and they get your money.

Sadly, this company will add you to a subscription. I was very careful when I ordered not to subscribe. I got my product three weeks late and after a week of delivery I was notified that I had more product on the way. I have notified them to come to a remedy by letting me return the product and removing it from my credit card. So far, I’ve had no luck. Also no phone number or address for this company. I was just received my third delivery. And no one wants to deal with it.