HappyrunsportsReviews of happyrunsports.com

We bought the G300Pro for our son and gave it to him for Christmas. He rode around on it that day and then when he went to charge the battery, the charger would not work. Completely dead. I have tried to call the customer service number and then was directed to go online because it would be under warranty. So, I emailed right away and was responded to at 3AM that we'd need to do a video to show proof it was in fact not working. But we had to have a multimeter to measure the charger's output voltage!? Which, luckily we have someone that helped us with this, since we didn't just have that lying around our home, and we recorded the proof and sent them the video. We THEN got another email saying that wasn't sufficient enough per their 'engineers' that the setting was incorrect. I ended up buying another charger because the delayed responses and hoops they insist you jump through for an $80 charger are absolutely ridiculous. I would NEVER buy from them again because of the terrible customer service experience!!

I purchased a G70 Ebike. The power controller failed after about 2 miles. They sent me a replacement that appeared used, after install I rode it another 2-3 miles and the rear wheel hub motor failed. I contacted the company only to be told it was out of warranty. The manual that came with the bike shows one year on all components. They tell me the hub motors are only covered for 6 months, the problem is, I had a motor failure after only 4 months of ownership. I tried to explain to them that fact and they insist I purchased the bike in October of 2025 and reported to them the motor failed in January of 2026. They claim that I bought the bike in August of 2025. I checked on THEIR own website for my purchase and tracking, and it shows I paid in October of 2025. POOR customer service. I would not buy from them

I bought this scooter for my son, which we spent about $2400, first the handlebar is broken half just with riding on the street( then the rear spring snapped, then the brake light fell apart, and now I’m dealing with a controller problem because of the brake light, a company really did nothing other than repeated recommendations, no warranty, part replacements, no credits, no expedited shipping to try to get my son back on his bike, no consideration from this company. I’m very disappointed.

My home flooded; I was in a nearly fatal car accident. I showed these people proof and offered more proof. They said with a 20% restocking fee, we will refund you, send you a return label, and send the bike back, which was unopened. I mentioned the things that happened to me because that is what prevented me from returning my son's bike (he got another) prior to 14 days. The package came all mangled and just looked like it was not a good fit, then I looked at all the issues people are having. Didn't feel good about it. Long story short, all the things that happened to people with battery issues, refunds, and runarounds are all the same. It's a playbook. I'm filing a lawsuit and asking to certify it as a class. They can see the same issues over and over. The sun does not shine on companies like this for too long.

Terrible company to deal with. I purchased a G300 Pro and it came with a dead battery. I had to go over hoops to get them to send me a working battery. That one was dead and I could tell it was used. Long story short, they ended up sending me 3 dead batteries. I had to go an purchase a new battery on my on. Then it takes forever to get a refund and they refunded it incorrectly. They sent the refund to the people I financed the bike through. I purchased the new working battery from a dealer, I found. I provided them with my receipt and everything. You can never get anyone on the phone. There is no contact number. You have to email back and forth and their responses come in, during the middle of the night. By the way, my purchase was made in October 2025 and I am still dealing with this mess on getting my correct refund, January 2026. DO NOT PURCHASE ANYTHING FROM THEM!!!

I bought my wife a brand new G50 tank e bike from this company and I am disgusted by how we were treated. Bike showed up, we assembled it and nothing worked. Took it to an E bike repair shop to get it fixed and they couldn't figure it out. We then called HappyRun customer service and they were nice at first then they told me they would replace it if we paid the shipping that was almost as much as buying a new e bike. They failed to ever send me the shipping info so it never got replaced or resolved. I have reached out to them numerous times and have been ignored. Take your time and money somewhere else. Chinese garbage products.

The bike arrived with a flat rear tire, I emailed support 3 days ago and have not recieved a response

These locks are junk after one use notice the numbers are disappearing!!!! So I rubbed them and like chalk!!