dale M.
Good customer support
Easy return and quickly answered any questions I had with the feeder, shipping, etc.
Response from Happy Llama TechJan 18, 2025
Thanks so much Dale! I'm glad to hear our process was easy for you.

Happy Llama Tech is a pet technology company focused on research and development, dedicated to making pet care smarter and easier. We turn real challenges faced by pets and their parents into thoughtful, practical solutions through research, engineering, and product design.Our flagship innovation, the SoCool Refrigerated Smart Feeder, was created to remove barriers to feeding pets fresh, healthy food. It reflects our approach: combining thoughtful engineering with an understanding of pets’ needs to make better nutrition easier for their parents to provide.With innovation, transparency, and exceptional customer service at our core, we continue exploring new ways to support happier, healthier lives for pets and the people who love them.
Happy Llama Tech (happyllamatech.com) has 59 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Research & Development · Wyoming
Excellent

Research & Development · Denver, Colorado
Excellent

Research & Development · ST PETERSBURG, Florida
Excellent

Research & Development · Washington, District of Columbia
Excellent
59 approved reviews, newest moderated first
dale M.
Easy return and quickly answered any questions I had with the feeder, shipping, etc.
Response from Happy Llama TechJan 18, 2025
Thanks so much Dale! I'm glad to hear our process was easy for you.
Carmen T.
Extremely happy with quality, detail, and communication. I am happy as a customer and an even happier fur baby.
Response from Happy Llama TechJan 18, 2025
Thank You Carmen. We love hearing you appreciate the quality of SoCool and we plan to keep on exceeding expectations!
Jennifer
I am a month into using 2 feeders for my cats. They work perfectly, are quiet, and keeps the food at a great temperature. I feed raw so the temperature is important. I get an alert on my phone when it dispenses a meal so I know they were fed when I am away. My girls are fed 3X a day and it is great not being attached to my kitchen for every meal anymore!
Response from Happy Llama TechJan 16, 2025
This is so great to hear!! Thank you for your support.
Lee W.
I have one cat (of seven) that does not eat dry food. I attend a minimum of 10 conferences annually and there are times when my friend who feeds them while I am away is not available. I bought the SoCool for that one cat. He is separated from the rest of them as he doesn't get along with them. Therefore, the SoCool refrigerated feeder is purrfect for him! I am using it on a daily basis so he will know that's where he gets his food from without waiting for me to feed him (except when it is the 1st serving and I'm setting up the other 5 servings). This is a lifesaver for me! Thanks HappyLlama!
Response from Happy Llama TechJan 16, 2025
This is great, Lee!
Suzanne S.
My cats LOVE their Happy Llama feeders! Even my cat that doesn't like an automatic waterer or automatic litterbox loves it. It makes my life so easy to know they get fed even when I work late.
Response from Happy Llama TechJan 17, 2025
We are so happy to hear you are loving SoCool, Thank you so much!
Jon C.
The SoCool pet feeder has been fantastic. My cats food is kept at a safe temperature and I can schedule up to 5 meals. This really helps me feed them healthy food while not having to schedule my life around them. The app has worked well and after an update the fans are pretty quiet. The main things prospective owners should consider is that the great refrigeration comes at the cost of using a decent amount of power, the high initial cost of the feeder and that while there are 6 tray spots, you can only schedule 5 meals as the feeding spot is always open.
Response from Happy Llama TechJan 16, 2025
Yessss Jon, Real refrigeration has always been a priority for us.
Jeffery H.
You did an absolutely amazing job on this product! I prepare 3 meals every morning before I empty cat box and I’m good for 24 hours, no worries! I love it! The only thing I would want is a software reset as well. I keep forgetting to push reset button because it out of sight… which I understand why you did what you did.
Response from Happy Llama TechJan 16, 2025
Working on those firmware updates as we speak… standby ;)
DD
Game changer! Really nice to be able to set up this feeder and not have to worry about wet food going bad or waking up early for feedings. The owners are very responsive to any questions. We’ve had the system set up for about a month and we haven’t had any issues.
Response from Happy Llama TechJan 16, 2025
I’m thrilled to hear you are loving SoCool. Thank you for your support!!