Happy Llama Tech is a pet technology company focused on research and development, dedicated to making pet care smarter and easier. We turn real challenges faced by pets and their parents into thoughtful, practical solutions through research, engineering, and product design.Our flagship innovation, the SoCool Refrigerated Smart Feeder, was created to remove barriers to feeding pets fresh, healthy food. It reflects our approach: combining thoughtful engineering with an understanding of pets’ needs to make better nutrition easier for their parents to provide.With innovation, transparency, and exceptional customer service at our core, we continue exploring new ways to support happier, healthier lives for pets and the people who love them.
Happy Llama Tech (happyllamatech.com) has 59 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
happyllamatech.com
Website
happyllamatech.com
Category
Research & Development
Location
Silver Spring
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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Love this feeder! I have been searching for this for a long time. Thank you for providing a feeder that makes taking care of my furbaby easy and stress-free!
Response from Happy Llama TechApr 6, 2025
Hi DeAnn, Im so happy to hear you are satisfied with SoCool. We are really proud of the hard work we've done and continue to do. Our mission is about making all of us live healthier. If our pets are healthier, we are happier. I don't know about you but i'm trying to squeeze as much happiness out of this little life that I can!
JS
Julia S.
Great Customer Service!!
I had trouble submitting my pre-order for the feeder, and Leslie was super helpful, friendly, responsive, and communicative in resolving my issue. I reached out twice since receiving the SoCool feeders (once via email about estimated restock times for the stainless steel inserts and again on Facebook about potential device updates/changes). Happy Llama Tech consistently responds within a few hours to emails, Facebook posts, messages, and questions. They are eager to help and to make things right by their customers! This is easily the most communicative crowdfunded campaign I've had the pleasure to support. I was impressed by their frequent updates, fast response times, transparency throughout the process, and how they made every step very easy and digestible for their customers. About a week before receiving my feeders, Happy Llama Tech sent out emails and posted Facebook updates with a walkthrough video and troubleshooting guide on how to unbox, set up, and maintain the feeder. I love that the company anticipated and addressed customer needs before we even had a chance to run into them!
As for the SoCool device itself, it's solid quality. The power cable is very long so you have more freedom in where to set it up. It's built for cat's comfort to reduce whisker fatigue and neck strain with wide bowls and adjustable feet. It has filters to prevent the fans from getting clogged with dust and fur. For extra security, the lid twists AND locks into place, so your pets can't break in for extra food. Clean-up is a breeze and takes 2 minutes tops. The app to control the feeders is fast, navigable, user-friendly, and easily shared with others. With extra stainless steel inserts (that all come with easy-to-use lids!), I can meal prep on the weekends (keeping extra portions in the fridge/freezer until needed) and greatly simplify my cats' complicated feeding routines for myself or a petsitter. I no longer rush home to feed the cats or schedule around their feeding times. My cats caterwaul less, feel more secure, are more affectionate, and seem much happier now with more consistent and reliable feedings. Compared to other automatic cat feeders for wet food (even those from much larger brands), nothing else comes close. The SoCool feeder is well worth the investment.
Response from Happy Llama TechFeb 14, 2025
Thank you so much for this amazing review Julia!
AL
Alexandria
Best Feeder for Wet and Raw Food
I saw this product mentioned by someone online around a year ago, and I immediately supported it on Indiegogo. It took a while for this feeder to finally be released to the public, but it was worth the wait. It’s quiet, reliably delivers food at the times I’ve set in the convenient app, keeps the food cold and fresh, and it keeps persistent food thieves out which is a problem I had with ice pack wet food feeders. It’s honestly a dream come true, as in before this feeder was created, I was trying to figure out a way to make my own so my cat could have wet food throughout my 10+ hour workday. Without relying on ice packs that didn’t stay cold nearly as long as I needed them to. This company also has stellar customer service and implement feedback that consumers give in the Facebook group. I first received a defective unit, and immediately emailed the company and promptly received a response. After doing some basic trouble shooting with no success, they sent me a return label and we got it shipped out the next day, and a replacement on the way. The replacement works perfectly and I couldn’t be happier, the company also let me know what was wrong with the first unit I received. Overall, I’m very happy I bought this feeder and I don’t have to stress about feeding my cat an appropriate diet anymore
Response from Happy Llama TechFeb 14, 2025
SoCool was definitely brought to life by the cat community. We're so happy to hear it's making your life easier!
LI
Lindsey
We are very happy with our feeder and…
We are very happy with our feeder and with the stainless steel inserts. Easy to use and the cat loves getting two fresh meals a day.
Response from Happy Llama TechFeb 14, 2025
Perfect...Just how it should be! More fresh meals on time is the goal!
SC
Synona C.
Smooth process
Every time I've ordered from Happy Llama Tech it's very quick shipping and great communication. It's always a smooth process. Thank you!
Response from Happy Llama TechFeb 14, 2025
Thank you so much and we're committed to continue to give this level of customer service. We've been on the other side as a customer and understand how important it is!!
MI
Michaela
We are loving our feeders
We are loving our feeders! And the metal inserts make it that much better! We love that they are dishwasher safe and easy to clean so that we can have food prepped for our cats whenever they need it!
Response from Happy Llama TechFeb 14, 2025
This is so great to hear, Thank you!
JA
jessica A.
This is a game changer and life saver!
I can't say enough good things about Happy Llama's SoCool feeder. I had to have rotator cuff and bicep surgery recently which has made opening cat food cans very difficult. In addition, my cat was diagnosed with small cell lymphoma last year so he has to eat a special prescription wet food diet otherwise I would have tried to find an alternative. Being able to have 6 feedings without worrying how I was going to open the food one handed has been a life saver. Now my neighbor just comes over once a week to help me out, load up the machine, hit the button and go! The inserts are a must have too! I wish I had bought more initially. This has been a total game changer for me - it's so refreshing to have a reliable feeder where I don't have to change ice packs or worry about my guys' prescription food going bad or drying out. Thank you Happy Llama - I'm a happy customer :)
Response from Happy Llama TechFeb 14, 2025
Wow! This is amazing that SoCool gave you this kind of support at such a critical time. We are feeling really proud of our Little llama out there "in the wild." :)
SB
Shalyn B.
Easy to use device and personal…
Easy to use device and personal assistance from the owner and engineer. My cat took to it right away. This is the only (also the best) option for raw food automatic feeders that is more of a mini-fridge. The food is fresh for 12+ hours, which is a picky-cat win.
Response from Happy Llama TechFeb 14, 2025
Hello, This is so great Socool is supporting the needs of raw feeders!!