SK
Was told I could cancel easily online…
Was told I could cancel easily online since they wanted to prescribe not what I requested but what I already had a prescription for that wasn’t working took hours. Better off going to a real doctor same amount of time and they’ll do labs and answer questions.
Response from Happy HeadApr 10, 2026
Hi SK! Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been, especially when expectations around both treatment and cancellation were not met. We regret that the prescription you received did not align with what you were hoping for. At Happy Head, our providers aim to recommend treatments based on medical guidelines and individual assessments, but we understand how important it is that you feel heard and confident in that process. We’re also sorry to hear that canceling your subscription took longer than expected. We strive to make this process as straightforward as possible, and your feedback highlights that we have room to improve in delivering a more seamless and convenient experience. We truly appreciate you sharing your perspective, as it helps us continue to evaluate and improve both our service and communication.