Happy HeadReviews of happyhead.com

Response from Happy HeadFeb 27, 2023

Hi there! Thank you so much for sharing this with us! We're so happy to hear that you've had nothing but great results since starting treatment at Happy Head! We would love to see your progress photos. Please email them to us at [email protected], and one of our Customer Service & Hair Specialists would love to chat with you further! Happy Growing!🌷

Response from Happy HeadFeb 23, 2023

Hi AK! Thank you so much for sharing your experience with us, we're so sorry to hear that your experience was not what you had hoped. We are closed during federal holidays, so you may have experienced longer wait times than usual. However, if you give us a call at 844-962-4247, or email us at [email protected], one of our Customer Service and Hair Specialists will be glad to assist you!

Response from Happy HeadFeb 9, 2023

Hi Jaterren! Thank you so much for sharing your wonderful experience with us! Please send your before and after photos with us at [email protected]. We would LOVE to see them! Please let us know if there is anything we can help you with along your journey! Happy growing!🌷

Response from Happy HeadFeb 7, 2023

Hi Mark! Thank you so much for sharing your experience with us. I will definitely pass on your message to Jordan. Our Customer Service team takes immense pride in being of great service to our valued customers. Please give us a call our email whenever you need help along your journey. Happy growing!🌷

Response from Happy HeadFeb 7, 2023

Hi Paixao Felix! Thank you so much for sharing your experience with us. We're so sorry to hear that your experience was less than perfect. All orders placed on our site are entered into a subscription. You have may have been charged twice in an effort to ensure your renewal order goes through. That being said, our team has looked into your case, and your account has been canceled, per your request. We've also issued you a refund. It may take 3-5 business days to appear on your statement. Please give us a call at 844-962-4247, as one of our Custom Service Members would love to know how we can make your experience with us nothing but stellar!

Response from Happy HeadFeb 8, 2023

Hi Lynn! Thank you so much sharing your experience with us. It gives us immense joy to hear of every positive experience patients have with our company. Don't forget to reach out to our Customer Service team at [email protected], for any questions you may have along your journey! Happy growing!🌷

Response from Happy HeadFeb 7, 2023

Hi Tony! Thank you so much for the kind words! I will definitely pass along your message to Jordan! Our Customer Service and Hair Specialists are here for you M-F 9am-5pm PST. Please give us a call at 844-962-4247 or email us at [email protected], if there is anything else we can help you with. Happy growing!🌷

Response from Happy HeadFeb 6, 2023

Hi Nathan! Thank you so much for sharing your experience with us. We're so sorry to hear that your experience was less than perfect. It looks like, in your first order, you took advantage of our 50% off code for your first month, as well as the $9 Add-On for our Shampoo and Conditioner, which is something we offer to our new customers at checkout. On the checkout page, it does indicate that $9 is an introductory offer, and that the subscription would be $55 per month thereafter. That being said, we do offer a one-time purchase of our all our over the counter products at full price. All of our product information can be found at happyhead.com/products. By default all subscriptions are set to every 25 days. However, we can adjust your subscription to any interval that fits your schedule better, upon request. Our Customer Service team strives to answer all requests via email within 1-2 business days. All of our customers are encouraged to call us M-F 9am-5pm PST for a more immediate response. Please call us at 844-962-4247, and one of Customer Service and Hair Specialists would love to know how we can make your experience with us perfect!