HanakokoReviews of hanakoko.com

I made an accidental order of my fav press ons in Electric White, in size S instead of XS. 7 packs I bought because I love them so much. Cats eye, short square shape, gorgeous holographic blue and pink shimmer. What’s not to like for a busy, solo mum of two? What did Hanakoko do!? Replace the entire order FREE OF CHARGE. No exchange or returns costs (even though I insisted, as it was my mistake). So I’ve given away the inappropriate size to my friends/strangers who compliment my nails (I carry them around in my bag to give away. I have 7 boxes!), to gift them of not only beautiful nails but to share a fantastic brand/service that I have never come across in my life. You’re the best Hanakoko. Keep up the good work!!! Xxx

I had sadly bought the wrong size of nails and got a exchange in no time! Great costumer service and there extreamly nice, I could even keep the old nails! (The nails were also of great quality) Would defenitly recommend!!!

I recently bought some tools from this company and have to say that when I received my package I was rather shocked and digusted with the condition of one of the items from my package. The Anti-Splash Nail Clippers are covered in a layer of grime that cannot be wiped off. I attempted to clean them with soap and alcohol, but the residue would not come off. Even more concerning, there is black buildup inside the cover that closely resembles mold. This is a serious health and safety issue. The product appears to have been used, returned, repackaged, and then sent to me. That is completely unacceptable, especially for a personal hygiene tool that comes into direct contact with skin. Had I not carefully inspected the clippers and used them, I could have risked a fungal infection or contact dermatitis. I am immunocompromised and prone to getting sick easily, so receiving a product in this state is not just disappointing, it is alarming. I am also unable to leave a review on their website or shop page for this product, which only adds to my concern.

I got three sets of nails and am somewhat happy with what I got, the designs are just like the photos and the should be handmade by what I can tell, the delivery was a bit tricky but I got compensated with a free nail set so the costumer service is very good, down side to them is that they seem to really just last good for about a day or maybe two and then they start sliding or just generally getting off bit by bit which annoyed me a lot, obviously the downside is also that you have to buy new glue/sticker things to wear them again or buy other nail glue, upside you can wear them over and over again and whenever you want to, prices are fair I would say and I would consider to buy again, sometimes I have the feeling it’s cheap though but I don’t have experience with other press ons

I’m still waiting for the product, since 26 january.

My order is missing the tweezers I paid for. In addition I can not recommend the mystery box as there were over half of the lashes are duplicates and very unsuited. Unsure why notes "The styles you wish" are requested if they are fully ignored.  I requested all brown lashes(wich are subtle and understated), not only did not get even one pair...over half of the ones I did receive are VERY Thick Black, and 2 sets of red and blue?.(could not be more opposite of the request).

I've been using this shop for over two years and ordered more than dozen sets of nails. The nails are handmade and good quality with so many gorgeous designs - if you don't lose them you can definitely reuse multiple times. I can't count the times I've received compliments and 98% of the time people were sure I had my nails done at the salon. Whenever I've had an issue the team replies very quickly and is very helpful. Shipping is efficient and I find the process very simple. Once in my apartment someone stole my package but the team helped me resend at a discount and now I always pay extra for buyer protection.

Ordered over a month ago the eyeliner and I have not received it yet . I think I was scammed !