Carrie L.
Great service
Ordered for a 2nd time, only for it to not arrive, stuck with carrier for over 10 days now. Followed up with no responses. Shipping takes way too long already and this is no excuse, I have asked for refund, received no acknowledgement. Safe to say I won't be buying from them again. The curler do no buy, it's terrible, it bends your lashes in a weird way and doesn't allow for lashes to latch on nicely. Use your traditional eye curler is better. UPDATE - Jul 6, 2026 Hanakoko finally responded back to my issue took action right away: - followed up with Carrier - replaced my long overdue order at no charge - reimbursed 50% from my lost order - and apologized for the silence I received for weeks They have turned my frustration around and am happy with the solution they have provided me



