Cameron C.
Stellar company
Great pricing on ccell equipment, also great customer service and fast shipping! I highly recommend HD!
Revolutionary CCELL Technology. Discover a new quality of vaporizing. Hamilton Devices is an authentic CCELL supplier.
Hamiltondevices (hamiltondevices.com) has 162 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Cameron C.
Great pricing on ccell equipment, also great customer service and fast shipping! I highly recommend HD!
marc D.
would give 5 stars but.......had to pay 20$ for ups Brokerage Fees. ups suck!
Response from HamiltondevicesJun 21, 2019
Dear Marc, We sincerely apologize for any inconvenience this may have caused. We unfortunately do not have control over other countries customs and / or broker and duty fees. For international shipping, we use UPS and FedEx. If you prefer FedEx on your next order, please state in the "other notes" section which mail courier you prefer, and we will make sure to accommodate your request. If you have any further questions or concerns, please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.
chase T.
Great product, fast service
Taylor M.
This was the second purchase in which the company was out of stock on an item I ordered. They let me know a day or two after my order was place, and asked if I would accept a different item than what was initially ordered. Initially I declined, and asked if they could expedite my order when the item was back in stock (overnight shipping), the girl I spoke to said she had to ask her manager and he replied that it couldn't be done. I ended up just ordering from another supplier online and asked Hamilton if they would refund me for the cartridges and just send me the battery regular shipping. I'm giving this a one star because I don't feel i was taken care of as a customer, they didn't even offer anything to justify their mistake. Poor customer service. I really like the quality of the products but I don't like being treated that way.
Response from HamiltondevicesJun 21, 2019
Dear Taylor, We'd like to start off by sincerely apologizing for the experience you had with our company. We understood we did not give you the level of customer service that we pride ourselves on, and again we sincerely apologize. As a company, we hate when we do not have product(s) in stock, and it is at the customers expense. We are working on increasing our inventory so this kind of situation does not happen in the future. We would love to make things right and earn your trust back, and accommodate you any way we can. Please reach out to our Customer Service Support Team at [email protected] or by phone at 833-656-6565 M-F, 9am-4pm PST.
Marcia C.
Great products, fast service, quick shipping...who could ask for more? Thank you Hamilton ❤
Henry S.
As advertised, shipped quickly & safely. Will buy from again.
Simple S.
Linda is amazing and their products are top notch!
Wasel A.
Good prices Good quality