Hale Pet DoorReviews of halepetdoor.com

For the price of two door flaps that only last a couple years in Arizona heat, not impressed. I am happy with the quality of the product and ease of replacement that seals nicely. I could have bought a completely new door system for the same price as replacement flaps from another vendor. For the price you would think they have a lifetime warranty.

I purchased new dog door flaps back in March, 2015. The flaps ripped and when I called Hale and let them know what had happened, they immediately ordered another pair of flaps and shipped them out at no cost to me. I received them within a week, no questions asked. The company makes a durable product, honors their warranty, and gets it right the first time. We have had our dog door for over 10 years and have several different sized dogs barreling through it. The door has stood the test of time!

We have had our door for more than 10 years. We have replaced the flaps twice in that time. The door still works great, and ordering / delivery of the flaps is always fast and easy.

I avoided getting a pet door too long. It is saving me so many trips to the door with my four dogs. It took awhile to get them to use it. In fact, I had to order two training flaps to finally get them to go through freely. Will replace with original flaps when weather gets bad. My daughter likes mine so much that she is having one installed next week.

I purchased the door and installed it years ago. It's has been great. The outside door flap yellowed form age. It was good to see that I could get parts. I was surprised that one Medium Tall flap was $45. Even more surprised that it was $18 to ship. Seemed kinda high to me. The flap arrived with new felt and magnets. I guess that justified the cost of the part. But $18 to ship seems like a lot.

We have 2 properties and use Hale doors for our dogs at both. They are the best constructed doors we've seen. They are built with quality products and assemble easily. One of the doors has been in use for over six years and we've never had an issue with it or needed a replacement part. It still seals perfectly - helping with energy cost and the potential for other critters and bugs getting in. We only have dogs that we've rescued from Rescue Agencies. Hale door even provides a discount for people who do that and then on top of it, provides a donation to the Rescue agency. That is a great company - doing the right thing. We'd recommend to anyone.

We purchased a house with a custom built dog door that was set in the bottom sash of a double window. The vinyl door tore shortly after we moved in and after finding Hale Pet Door's website we had everything fixed within the week. The extra screws and drill bit were a pleasant add-in... Excellence all the way around.

I ordered and installed a through-the-wall dog door over ten years ago and one of the flaps recently developed a tear in it. A quick call to the Hale people allowed me to order the right replacement flap in just a few minutes. The replacement was delivered promptly and the instructions provided an easy step-by-step guide. Hale provided me with a high quality dog door and has the service to match.