Me
Good but expensive.
For the price I kind of expected a metal security cover... but that's nitpicking since a determined thief would be able to break through plastic just as easily as a thin piece of metal.
Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Me
For the price I kind of expected a metal security cover... but that's nitpicking since a determined thief would be able to break through plastic just as easily as a thin piece of metal.
GORDON
We have had a Hale Dog Door for nearly 10 years. We have replaced the flaps a couple of times. We recently built a screened in porch so we ordered another Hale for there. We have two large, young, rambunctious Irish Setters, who tear in and out all the time. We would never buy any other kind of dog door. This is a great company buy with confidence.
Response from Hale Pet DoorSep 10, 2015
Thank you for taking the time to write this review. It sounds like your dogs are enjoying your screen pet door. We appreciate your continued business and are glad you are pleased. Thanks for choosing Hale Pet Door.
Garth
Definitely the best constructed doggie door on the market. Great support - I buy new flaps for the inner and outer doors about every ten years, and I really appreciate the continuing support of the company for these excellent products. Great security too.
Response from Hale Pet DoorSep 10, 2015
Thanks for taking the time to write this review. I'm glad to hear that your flaps are lasting 10 years. We appreciate your business and are glad you are pleased. Thank you for choosing Hale Pet Door.
Karen
We received the flaps very wuickly. The flaps were easy to install. The only problem we had is it took our dog a few days to go through the door. He did not like the clear flaps. I think seeing clearly out the door scared him
Response from Hale Pet DoorSep 10, 2015
Thanks for taking the time to write this review. It sounds like your dog was comfortable with the discolored flaps, but I'm glad to hear he adjusted to the clear ones. Thank you for choosing Hale Pet Door.
JOHN
I am very happy with the product I bought from Hale, but I am just as happy about the customer service I received from them. When I compl[ete the installation properly, they were quick to send me additional materials at no charge and provide more direction to help me. They made it easy and my dog door works and looks great.
Response from Hale Pet DoorSep 10, 2015
Thanks for taking the time to write this review. I'm glad to hear that we were able to get you everything you needed for your installation. Thank you for choosing Hale Pet Door.
Gaetan
The item was well packed and promptly shipped. Now the fun part begins trying to take out the old flaps and replace the new flaps
Response from Hale Pet DoorSep 10, 2015
Thanks for taking the time to write this review. I hope your flap installation went well. Thank you for choosing Hale Pet Door.
Alice
I didn't install the door myself, but the person who did it for me did it with ease. My 2 cats (one 4 months the other 15 yrs) took a couple of days to adjust to it, neither having used an exterior cat door before, but it's been great so far. I have only had it in warmer weather so far, but it seems as though it will provide an adequate barrier against the cold and rain.
Response from Hale Pet DoorSep 10, 2015
Thank you for taking the time to write this review. I'm glad to hear the installation went well and that your cats are enjoying their freedom. Thanks for choosing Hale Pet Door.
Merydithe
Was easy to install myself even with stucco exterior. German Shepard (1 year) and Black Lab (14 years) are both using the door. Took a few days of positive reinforcement for the lab to learn that she can go outside and return anytime she wishes. My Shepard didn't need too much coaxing, was easier for her. Now I have piece of mind if they need to get out of the house for safety reasons they aren't trapped and especially nice they can get out to the bathroom anytime they desire.
Response from Hale Pet DoorSep 10, 2015
Thank you for taking the time to write this review. We appreciate your business and are glad to hear the installation went well. Dogs are a lot like us -- they get used to having to ask to go out, so sometimes it takes a few days for the older ones to get used to their new found freedom. Thanks for choosing Hale Pet Door!