halara.comReviews of halara.com

Tried to return or exchange a pair of jeans.Was told to keep the jeans and they would send a gift code so I could order the size I needed. That code never came. did it again and was told to look at my email which was the wrong spelling so they fixed the spelling and then the code still didn't come through. When the gift code came through they were going to charge .28 cents. I didn't care so I put in my credit card and it wouldn't take so I tried 5x.The phone number didn't work and I was onchat for one hour! Terrible site. Do not use. The last response I got was order more items and then we will take shipping off! Seriously!! Then I was told to use a different browser. I am furious.

The shopping part was good. The checkout is frustrating. I usually have things shipped to my office, but your system does not allow for a different shipping address and billing address. So I have to go to the post office or hope they deliver my packages to my house when no one is home.

We love the pants!. One pair was too big and customer service was very helpful and immediate. Great clothes - great company

Beware returns are next to impossible. They will send you in an endless loop of sign up to create an account instead of sending you the return shipment label. Even tried downloading the app and it’s impossible to enter the order details or info to try and get the return process started. I wasted over $80 and am bummed that I’m unable to process the return on items that clearly do not fit and are in perfect condition to return. Their customer service email predictably sends you back to the same loop. This is why I hate shopping on Instagram and Facebook. It’s so very ‘hit or miss’

Their clothes are OK. I purchased 2x. 1st pair of pants were soooooo smelly that I couldn't get the smell out. Like toxic material. They don't want the items back. The small size in jeans were way to big so I ordered extra small and they didn't want old size/pair back. Another pant fit awful and so they issued a credit. I just went to reorder and use the credit and the "gift card" number they supplied that I was supposed to enter didn't work so WHERE is this credit. Now I spend another $100+ for possibly MORE items that may not be returned and some future credit that may not work again????? so frustrating!!!!!! Save your time and money and walk into a REAL store. SUPPORT LOCAL and know what you are buying. This online is becoming a pain in my A$$!

BEAUTIFUL experience. I appreciate the reviews, the thorough pictures. I would like to see "best for yoga, etc" descriptions.

the most comfortable pants.

I had ordered from Halara before, this time my order did not work and i just wanted a refund to my credit card but they only offered a gift card which is not what i wanted so i probably will not order from them again