halara.comReviews of halara.com

I ordered 2 pairs of pants with the third pair free, but they never shipped the free pair. One pair was the wrong size, I tried to initiate a return but there page layout is very deceptive, intentionally trying to get you to click cancel or give up, and won't let you proceed. I did speak with customer service, who was very professional, but they did not want to correct the issue. Instead they tried to give me a credit for the pair that was the wrong size, but still would not ship the free pair.

Attempted to make a return. The return link allows you to select items to return and then redirects to the orders page and never enters the actual return. Emailing customer service gave me a bot that handed me that same link. The chat gave me a bot that handed me that same link. After waiting a long time I got a human on chat. That person took 15-20 minutes to ask me what items I wanted to return. I provided all information and have been working on chat alone for over an hour and literally all they have said so far is what do you want to return. One real message. I really do love some of the products. The materials are so nice, but if you have any issues, Halara is awful. I ordered multiple pieces and am so sad I wasted my money as this was a treat to myself. Edit: after posting this review they did refund my items. Clunky process and the experience lowered my trust.

Return process is infuriating and difficult, dealing with them is Frustrating. 1/4 of my order arrived in about 10 days, the rest took several weeks longer, updates showed the order was complete whe it hadn't shipped. Shipping status was inaccurate, and the items arrived so late most were no longer needed. Quality varies from item to item, materials and workmanship were as expected, same as most major brands. Some fabrics were more sheer and some styling was a bit off-scrunched butts that dug in more than lifted like other brands (Fanke leggings lift much better), some tops, even in sz sm were very billowy or oddly designed with elastic that had the brand name in odd colors, or twist back tops that had the 'knot' of the twist in a very uncomfortable location for pilates, yoga, bench lifting and sny other activity that has you laying on your back. I gave them a try because I liked the colors and I'd seen a piece on a friend. I did keep about 1/4 of the items, and some leggings were really cute and stylish, but had an inconsistent fit from style to style. Based on design & quality I might order again, but because of shipping times and their return process (You must upload a photo of each item being returned!!!) I will NOT be purchasing from them again.

Predatory marketing tactics and manipulative pricing structures used to convince you it is good quality or good price. It is priced too highly for these low quality products. For every 1 item (like their jumpsuit) you like there will be 5 that suck - bad fabric, inconsistent sizing. Poor customer service and experience, their agents will offer you 0 help. They will charge you for return shipping labels but it’s actually more money than a label actually costs.

RETURNING. HORRIBLE FABRIC. wrinkles badly when they advertise wrinkle resistant. Have order pants from Temu which were a better product and made better. Order arrived and package was split open with pants exposed. Received one pant in correct colour other pant was wrong colour.

PUT MY PHONE NUMBER IN AND NEVER RECEIVED A TEXT FOR A DISCOUNT. SIGNED UP FOR EMAIL AND THAT DISCOUNT WAS INVALID AS WELL. DO NOT OFFER DISCOUNTS AND NOT GIVE THEM. THESE DISCOUNTS OFFERED ARE JOKES.

Was offered a one hundred dollar coupon but the amount needed to spend to redeem it (499) was not revealed until checkout. This is scammy. Just offer a lower discount that you can actually afford to give. I'm not buying 500 dollars worth of a new product, that's crazy.

Their clothes are OK. I purchased 2x. 1st pair of pants were soooooo smelly that I couldn't get the smell out. Like toxic material. They don't want the items back. The small size in jeans were way to big so I ordered extra small and they didn't want old size/pair back. Another pant fit awful and so they issued a credit. I just went to reorder and use the credit and the "gift card" number they supplied that I was supposed to enter didn't work so WHERE is this credit. Now I spend another $100+ for possibly MORE items that may not be returned and some future credit that may not work again????? so frustrating!!!!!! Save your time and money and walk into a REAL store. SUPPORT LOCAL and know what you are buying. This online is becoming a pain in my A$$!