HairZing Reviews | Read Customer Reviews of hairzing.com

HairZing Reviews | Read Customer Reviews of hairzing.com

HairZing reviews

239 approved reviews, newest moderated first

B M.
Dec 23, 2023
I ended up with a 45 cod bill from ups…
I ended up with a 45 cod bill from ups for package after paying shopping to canada
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DBC
Dec 22, 2023
Shipping
Quick response and shipping. Great product.
Response from HairZingJul 10, 2024
Hey Deborah- thanks for the vote of confidence and your review. Apologies it took me this long to reply, yours slipped by and I did not realize I had not answered. Know that we genuinely appreciate your time and are grateful for customers like you. Best- Francesca
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Willowisp1000
Dec 21, 2023
Terrific response to questions
The managing director responded to my request for a broader range of color in the product with a promise to try to improve by the end of the next quarter. She also provided detailed information about security in response to my question about site security. Most impressive, the managing director responded to a complaint I did not make. She noted that the longevity of the products I had purchased did not meet the company's standards and committed to look into the manufacturing standards with the goal of improving longevity. Last but not least, she sent out multiple products at no cost as a thanks for my comments. Truly extraordinary customer service! I find that this product is much better than any of its competitors, and worth paying a little more for. Now I find that the customer service is superlative.
Response from HairZingJul 10, 2024
Hey Wonderful Willowisp- I remember speaking with you and am horrified it took me this long to reply to your review. Our system used to notify us about customer reviews when they posted but it doesn't do that now so I have to get it fixed. ANYWHOO--thanks for following up and taking the time to let us know it worked out. Hope you liked what we sent and know that your review made me grin from ear-to-ear. On a Tuesday that is close to a freaking miracle! Much love- Francesca
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Randy
Dec 20, 2023
Love your hair clips
Love your hair clips. They are beautifully made and look great in my hair.
Response from HairZingJul 10, 2024
Randy - Although it took me forever to reply to you, I still wanted to thank you for taking the time to let us know HairZing looks great on you and solved some of your hair challenges. You rock! Warmly - Bernadette and Team Zing
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Mary B.
Nov 23, 2023
Lots of compliments
I love the products and I always get compliments on them when I wear them.
Response from HairZingJul 10, 2024
Mary- That's what we like to hear! It is pretty great knowing you are out there wearing HairZing and getting slammed with compliments on how awesome you look. Thanks for letting us know and making us smile. Onward- Francesca
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sf
Nov 23, 2023
2 of 3 Items were small and advertised…
2 of 3 Items were small and advertised for thick hair.
Response from HairZingNov 23, 2023
Sandy - We apologize for the confusion with your "Try Me!" Pack purchase. It is something new we are trying and are in learning curve about what to offer inside each. The "Try Me!" Packs are intended to give a couple different styles and sizes so people can try different types on at great prices. A way to "test" the HairZing concept affordably. The Medium size you received work on Thick hair, but only for sections. For example, pulling your bangs back, Half Up Half Down's, and small top buns or partial ponytails, but won't hold ALL your thick hair up. However, the Large Banana Comb holds tons of thick heavy hair in one banana. It's a best seller too. Would love to "make this right" and have you wandering around looking amazing wearing your hair up! We will happily send you out another Large Banana comb to replace the 2 Mediums you don't think you can wear. You could try the Mediums for sections of hair, and if they aren't for you, could be gifted to someone you think might get daily use out of them. Please let us know if that would be a great solution for you. If not, we will also take the set back and give you a full refund. No problem. As a small family owned business since 2006, we genuinely want you happy. Either way, we will get it handled on Friday after the holiday. Happy Thanksgiving! Francesca on Team Zing
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Sofia G.
Oct 27, 2023
I liked the products
I liked the products. I didn't even expect such a result. I am sure that in the near future I will try other products from this company.
Response from HairZingJul 10, 2024
Sofia- Thanks for your kind review. We hope you love your HairZing and look awesome wearing it around the planet. Warmly - Bernie and Team Zing
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Marilynn
Sep 8, 2023
Excellent just love these
Excellent just love these
Response from HairZingOct 23, 2023
Marilynn - We love you right back! Thanks for letting us know and making us smile. Best- Francesca on Team Zing
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