At Hairqare, we're turning the haircare industry on its head. Instead of selling products, we teach women how to solve hair loss, thinning, and damage through personalized, science-backed education. Created by Sarah Tran, Hairqare offers online programs that help you understand your unique hair profile and build routines that actually work. Through our 14-Day Challenge, you'll learn the fundamentals of holistic haircare and start seeing results within weeks. Ready to go deeper? Our Hairqare Lab program dives into advanced techniques, from crafting custom DIY products to building complete transformational routines. Because beautiful hair isn't about finding the right product – it's about understanding what your hair truly needs.
Hairqare (hairqare.co) has 1,467 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
hairqare.co
Website
hairqare.co
Category
Wellness & Spa
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
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The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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I have been trying to heal my hair for years - through different diets, supplements, haircare and products. Im so glad that I found this amazing girl with lot of knowledge. This makes so much sence and does a huge difference in the way i see my hair now (and for many girls and boys :). I love that it does not only cover the haircare but self love and empowerment of women to be the best versions of themselves. It is empowering. I definately do the steps she introduced us and see my amazing hair transform to a beauty.
Response from HairqareOct 6, 2021
Jaana, thank you so much for the kind words! We are so happy to hear about your incredible experience in our 14 Day Haircare Challenge! Wishing you the best as your hair and health continue to improve!🌸🤗
NK
Nikita K.
The challenge is excellent as it helps…
The challenge is excellent as it helps and guides you to how to get a healthy diet, a peaceful mind and a workout which all are required to be healthy and it gives you the idea about the products which can harm our hair and which other can help. So over all its a great experience.
Response from HairqareOct 6, 2021
Thank you so much for your review, Nikita! We wish you the best on your hair and health journey! 🤩💖
VI
Victoria
14 day challenge experience
I was a bit nervous to join the 14 day challenge at first, but overall I loved the experience. I am aware that to get the results I want is a process and it will take time and dedication, but I did see some benefits right away. The shampoo helped with the itchiness in my scalp and knowing I might lack some nutrients have helped me to find a better way to eat. The importance of good habits is very clear in this challenge since it clearly impacts in the way our overall health is. The most interesting is that this habits, good or bad, are shown through things like our hair health and skin. So I am glad I took the challenge, if nothing else to learn a bit about myself and how important is to be aware of our daily habits.
Response from HairqareSep 27, 2021
Thank you so much, Victoria! We're glad to hear your scalp is feeling better and your diet has improved🤩 - congratulations on making these positive changes! You are right in that this is a process, but you are well on your way! We wish you the very best in your hair and health journeys! 💕🤗
BS
Bernadett Szabóné O.
When I joined the 14-day challenge
When I joined the 14-day challenge, I didn’t think that would change my life that much. Previously, my scalp was very itchy and very oily. I was afraid the program would be a waste of money again, but I thought I’d give him a chance after I’ve tried so many things already. I love making my DIY shampoo. My hair is much prettier and brighter. I work even harder to have less stress in my life. I wholeheartedly recommend this program to everyone and hope to learn many more novelties.
Response from HairqareSep 20, 2021
Bernadett, we are so happy to hear about your experience and results! Thank you so much for the review and we wish you the very best on your hair and health journey! ❤❤
AA
Andrea A.
The best head start for my real change
Honestly, I was really reluctant at first. I wasn't sure if this was a real program or just another scam that you can see on internet.
Fortunately it wasn't.
The key to this programs are two words: organisation and compromise. If you look fro your products beforehand, you will have everything ready before the DIY shampoo day comes. If you try and sacrifice a little, go to bed earlier and wake up earlier, you can see your missions first thing in the morning and ta-da! You're ready.
Appreciate the knowledge that this challenge gives you, and I also highlight that Sarah always keeps clear that (in case of the supplements mission) she's no health care professional, and she encourages you to go to a doctor and get yourself blood tests to have more accurate results.
The amount of self care and self love that this challenge gives you is unreal, I never thought I could actually be able to start winning my own love back, and for that I am grateful.
If you need the initial kick for not only better hair, but a better life, this challenge is for you.
Thanks a lot for this!!
Response from HairqareSep 20, 2021
Thank you so much, Andrea! It's so wonderful to hear how much you benefitted from the Challenge and that you are regaining your self-love!! ❤❤ Thank you for sharing this and we wish you the BEST on your journey! 🥰
AL
Alinka
Thank you!
When I signed up for this challenge I didn’t expected changes only after few months. But i can see that my hair got shiny and soft, and it has a great volume after washing it with my homemade shampoo! I really enjoyed every moment of this journey!
Response from HairqareSep 12, 2021
Alinka, we are soo happy to hear how much you enjoyed the Challenge and that you've seen so many wonderful improvements in your hair!! We wish you the very best on your hair journey!! ⭐
BR
Bailey R.
Comprehensive Hair Challenge
I signed up for the 14 day challenge not knowing what to expect. My hair loss had been increasing and my desperation to stop the loss also was increasing! In the 14 day challenge, I learned so much about my hair and now understand that I need a comprehensive approach to stop my hair loss. That there is no quick fix! That being said, after using the DIY shampoo, my hair (which has always been thin) is looking more voluminous and it is so soft! 100% recommend this challenge to anyone who cares about their hair!!
Response from HairqareSep 4, 2021
Thank you, Bailey! We're really excited about your results from the shampoo and overall Challenge! Best wishes for your healthy, happy hair journey!!
CE
Celine
Not worth it
Note:
This review concerns HGL as it has been up to August 2021. A new version of the program, which should incorporate much feedback, have better capacity and be greatly improved, should launch at the start of 2022.
HGL has initialised my refund, after having shown much concern regarding my negative experience. They were happy to receive feedback. (Update: November 2021)
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The challenge is quite interesting and for €20 a good deal. The actual programme is not worth it, though. I would say the most important things are already covered in the challenge.
The Lab costs by far too much money for what you are actually offered, and besides that, it costs a lot of your own time and effort for further research. The course materials are quite limited and difficult to navigate. The programme also tells you to buy expensive things and a tonne of obscure ingredients in bulk (difficult to find!) and supposes that making your own products with these will save you money in the long run (which it only might if you already buy overpriced shampoos and treatments). You also would need to completely devote your life (food, supplements, sports, etc.) to the programme, which I feel is very taxing and not sustainable. There are a lot of rules that are just way too impractical (e.g.: I am not allowed to brush my hair). I tried this for a while with good hope, but in the end it only fried my head and made me way too tense about my health and lifestyle.
After a year, I actually do not notice a difference in my hair. I have only grown more insecure about it.
Response from HairqareAug 31, 2021
Hi Celine,
This is Sarah. I just want to say I'm really sorry to hear that you were not satisfied with the program and that you have not noticed a difference in your hair. What breaks our heart the most about this review isn't just that you didn't have a good experience with us, but that you've grown more insecure about your hair since starting with us. When we started HGL, we did so with the mission to make haircare science simple and easy to follow, giving women the tools and resources to achieve the hair that makes them feel truly beautiful.
While we see a lot more student success stories within our community, we understand that we fell short and failed you. This is something we take this very seriously. This is absolutely not okay for us, and we do not want other students to ever feel the way you feel right now. Do you mind taking some time to read this reply and provide some feedback to help us understand exactly what went wrong so we can make sure this doesn't happen to anyone else?
Firstly, I want to take the time to inform you that the 100% Success Guarantee Refund is designed to protect students like you. If you didn't see results, we do not deserve your money and you are entitled to a full-refund. That's always been our promise, and we believe this is fair and stays true to our mission and values of empowering women to achieve the results they deserve. If we can't help, then we hope that you can invest those funds into other options that help you feel beautiful.
I also want to reassure you that the course ciriculum does not expect you to implement everything all at once, so please don't expect that you need to do everything in one go. We're here to offer you the big picture and the ability to create your own tailored experience to reach your ultimate hair goals. The journey is about us helping you implement your routine step by step.
The best way to work through the content is to pick your top 3 hair goals (Module 1), understand your hair profile (Module 2) so you can start implementing a few internal practices (Module 3) and build out your haircare routine (module 4 & 5) and start scheduling it in a way that works for you and your lifestyle (bonus resources & Module 6). After that, you can go back and set new goals and work towards those without overwhelming yourself.
The problem is when we decide to set more than 3 goals at once. It can easily get overwhelming. This is especially true for women that have a family, a stressful job and a range of other responsibilities that us modern women have to carry. I know I wouldn't be able to personally keep up either.
Trying to do it all at once would also require a lot of shopping and changing your whole life around which I can see is something that you unexpectedly experienced during your time with us. I can really feel that you are stressed, and that stress does not help with reaching your hair goals. I am so sorry that you went through this.
The HGL journey is about self-care, carving out that time to expand your knowledge, invest in your wellbeing, and feel empowered and in control of your results and how you feel. We understand now that our students can experience our intentions it in a totally different way. We feel this is especially when you're super motivated to invest in yourself (which is so amazing and you should feel proud of yourself for this), but that just makes it more important for us to take care of our students in the way that they want to be taken care of.
Now it's time for us to get to work and make sure to make it more clear inside the program to avoid something like this happening again in the future.
Would you be able to email us your feedback in detail so we can understand what went wrong? It seems that you found the course materials quite limited and difficult to navigate, and that you struggled to find ingredients in your country. I just want to inform you that we are moving to a new website soon which will be much easier to navigate and we're adding product recommendations for all countries in Europe. However, we know we can do even better so please let us know if there is more that we can do to make things better for students like you.
I just wanted to quickly remind you that our support team is always on hand if you need assistance. So when things aren't working out as you expect, you can always reach out to us for help. We see that we haven't heard from you in a long time and this review comes out of the blue, so we just want to let you know that we were always here and that you don't have to do this alone.
We really value any feedback you can provide as this helps us improve every aspect of the experience. In the end, we're only a one year old company at the time of this writing. We are still a baby, with a lot of flaws like anything else. But we are committed to creating the best online self-care and wellness experience for our customers.
The journey to getting there is a long one, and I'm sure this won't be the last 1 star review we'll receive. We are thankful for each piece of feedback. It can only help us become better, and in turn, it helps you become better too. ❤️
