The testimonials, statements, and opinions presented are applicable to the individuals depicted. Results will vary and maynot be representative Of the experience Of Others. The testimonials are voluntarily provided and are not paid. nor were they provided with free products, services, or any benefits in exchange for said statements. The testimonials are representative of customers' experience but the exact results and experience will be unique and to each of them.
Mayraki (hairmayraki.com) has 450 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
hairmayraki.com
Website
hairmayraki.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
These are paid reviews but they are not paying money to reviewers
Response from MayrakiAug 31, 2024
Dear Aravind,
Thank you for reaching out to us.
Trustpilot is committed to maintaining the highest standards of integrity in the review. They have a rigorous policy that strictly prohibits paid reviewers in their platform.
The Trustpilot actively ensures that all reviews reflect genuine customer experiences and are free from any form of compensation.
We appreciate your vigilance in this matter. If you have any specific concerns or additional information that could assist us in our ongoing efforts to uphold these standards, please feel free to share them with us.
We appreciate your continued support and for helping us ensure the quality of services that we offer.
Best regards,
JM
Mayraki Team
AB
Armond B.
Italist shoes
I purchase a pair of Fendi sneakers. Color Black the sneakers came and they were Blue. This is the second time I had problems with this company. Italist is not a good company to Order from. Order may come incorrect.
WB
Wilfred B.
The anti grey hair product is nothing…
The anti grey hair product is nothing but a scam. Used it for 2 months and nothing ever happened. Just going to back to my regular hair dye. Waste of money do not buy this product at all
Response from MayrakiAug 21, 2024
Hello Wilfred! Thank you for reaching out to us.
We truly are sorry to hear that you are unsatisfied with our product. Our products are manufactured using organic ingredients that produce high-quality extensive hair products. However, results vary for every hair type, duration, and how the product was applied. Please be advised that you need to use the anti-grey hair treatment daily morning and night for around 3-4 weeks to see the results.
We process refunds for circumstances that are out of our hands such as allergic reactions prompted by pollen allergic skins or received damaged packages and other considerations our Subject Matter Expert sees fit.
We truly are sorry that we will not be able to process a FULL REFUND. We will do our best to make it up to you the best way our policy can accommodate. If you have unused and unopened remaining products, we would love to walk you through how to process a RETURN for a REFUND. Please let us know if you would like us to do that and we will set you up accordingly.
We are not a scam company. We are a legit company. We at Mayraki, have always found ways to improve constantly, not only our products, but also our customer service, logistics, etc.
Sincerely,
JM
Mayraki
DO
denis O.
I love it very much
I love it very much
Response from MayrakiAug 13, 2024
Hello Denis!
We're so happy that you loved our product!
Your feedback means the world to us and serves as a motivation for our team to continue delivering exceptional service.
Thank you!
Sincerely,
JM
Mayraki
CA
Carol
Quote from Southall Travel not honoured
I phoned and got a quote from Southall Travel to visit our son in NY for Christmas, travel date was depart 23rd December return home 2nd January, |The operative Raj sent me an email quoting a price of £850 per person for premium economy.I tried the next day to book was kept on hold for so long the phone range off, over the next 2 days I kept phoning left messages no one rang back, when eventually I did get to speak to someone the price had gone up by £400 per person, even though I had it in black and white they would not honour it. so angry and upset, will never try them again
CU
customer
Mayraki Awful product and awful…
Mayraki Awful product and awful service.
Mayraki Anti Grey Restoring Treatment
Is a hair stain that also stains your bedding, clothes and hands.
The applicator broke after first use.
When the company was contacted they said that they could not refund even though the website states easy 30 day returns.
When pressed they agreed that if I paid postage and returned the product, they would refund. But then, they did not. I had to file a credit claim against them. Awful product and awful service.
When I followed up after the goods were returned, the company requested that I pay return shipping for the product to the USA when they have a mailing adress in Australia.
Once the goods were returned, no refund was issued as promised and I then had to lodge a Pay Pal dispute to recive my money back.
My order id was 10140931. I do not need any Mayraki support. I have my money back thanks to paypal. I just wanted to share what an awful product and service that I recived to help other customers make an informed choice.
Response from MayrakiJul 26, 2024
Dear Valued Customer,
Thank you for taking the time to share your experience with the Mayraki Anti Grey Restoring Treatment. We deeply regret that our product and service did not meet your expectations and caused you frustration. Your feedback is incredibly important to us as we continuously strive to improve our offerings and customer service.
Firstly, we apologize for the inconvenience caused by the product staining. The natural anti-grey hair treatment is formulated with herbal extracts, which contribute to its restorative properties. However, we understand that this can lead to unintended staining of your hands, bedding, and clothes. We recommend using gloves during application and promptly washing off any residue to prevent staining. We will take your feedback into account as we work to improve the product's user experience.
Regarding the broken applicator, we sincerely apologize for this issue. We are always providing free replacements for any damaged or leaking products that happen due to the delivery process without any additional charges, and we regret that this was not communicated effectively to you. Ensuring that our customers receive functional and high-quality products is a priority for us, and we will take steps to prevent such issues in the future.
We understand the confusion and inconvenience related to the return process. Our records indicate that the return address in New South Wales, Australia, was provided to you in our email dated June 28th. We strive to make our return process as seamless as possible and will review our communication procedures to ensure clarity for our customers.
Furthermore, we apologize for any delay in processing your refund. According to our records, the refund was processed on July 22nd. We understand that waiting for a refund can be frustrating, and we are committed to improving our response times and ensuring timely resolutions for our customers.
We appreciate your patience and understanding. Please know that your feedback has been taken seriously, and we will use it to enhance our products and customer service.
We hope to have the opportunity to restore your confidence in our brand. If you have any further concerns or questions, please do not hesitate to contact us. We are here to assist you and ensure a positive experience with HairMayraki in the future.
Thank you once again for bringing these matters to our attention.
Best regards,
Sophia
Customer Service Team
AM
AMD
Great products
I’ve been using these products for a while now. I’m very happy with the results, how easy they are to use, and the time I get back in from not having to sit in the salon chair for hours. I would love to see a customer service number or live chat for quick questions. Thank you!
Response from MayrakiJul 24, 2024
Hello!
We're so happy that you loved our product!
Your feedback means the world to us and serves as a motivation for our team to continue delivering exceptional service. Thank you!
Sincerely,
JM
Mayraki
NG
Natthaporn G.
Anti- gray hair color restoring
I been using this product for 3 month. The hair that new growing still gray but lesser and lesser, and my hair is getting healthy and less hair falling. I gave 4 star my hair less fall
Response from MayrakiJul 24, 2024
Hello!
We're so happy that you loved our product!
Your feedback means the world to us and serves as a motivation for our team to continue delivering exceptional service. Thank you!
Sincerely,
JM
Mayraki
