Dallas Joe C.
Clear Understanding on What You are Paying For
Although I was advised that the amount I was being billed included "EVERYTHING" - it did not. The post-operation hair care woman must have been working just for TIPs. If this is the case tell the customer UP-FRONT! Why let us "discover this later?" The fees are high enough to cover that aspect, aren't they????
Response from HairClubJan 25, 2017
Thank you for detailing your experience. We are disappointed to hear about the challenges you faced. We will be in touch with you so that we can personally address your concerns. Hi Joe, Thank you for your feedback.. Our stylists are paid a good hourly rate, great benefits and tips are not mandatory only appreciated. Thank you for feedback and going forward we will do a better job explaining this