HairClubReviews of hairclub.com

Response from HairClubJan 12, 2017

Thank you for taking the time to post a review. We are sorry to hear about the issues you had at our center. This is certainly not indicative of the Hair Club experience and we will work to ensure these issues are corrected. We will also be contacting you to personally to ensure your concerns are addressed. Thank you Steven for your time today on the phone. We take feedback from our Hair Club clients seriously and I have personally addressed your concerns with our team.

Response from HairClubJan 11, 2017

We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon.

Response from HairClubJan 11, 2017

We appreciate you sharing your review with us. We are pleased to hear about your positive experience with Hair Club. It’s terrific to know that you are pleased with your hair loss solution and our services. We look forward to seeing you again soon!

Response from HairClubJan 11, 2017

Thank you for your positive review! We are privileged to have such a dedicated and hard-working team of professionals at Hair Club. We look forward to serving you for years to come.

Response from HairClubJan 25, 2017

Thank you for detailing your experience. While we are pleased you were treated with courtesy by our staff, we are disappointed to hear about the challenges you faced. We will be in touch with you so that we can personally address your concerns. DL Spoke to Diane she loves her hair but is not experiencing proper educattion on product usage and is not having consistent stylist. - Spoke to the center Diane is coming in on 1/24/2017 we have extended her appointment time for further education.

Response from HairClubJan 11, 2017

Thank you for sharing your review with us. We are troubled to hear about your experience with Hair Club. We strive to provide excellent service and it is unacceptable that your expectations were not met. We will reach out to you personally so that we can answer any questions or concerns you have.

Response from HairClubFeb 9, 2017

I've recently send you an email to discuss and explore your experience further. I would like to work to resolve your concerns. Looking forward to speaking with you. Alexander Gonzales Area Manager Thank you for your feedback. We are very sorry to hear about your experience and would love the opportunity to make it up to you. You will be contacted personally so we can address your concerns and answer any questions you may have.

Response from HairClubJan 11, 2017

Thank you for your positive review! We are privileged to have such a dedicated and hard-working team of professionals at Hair Club. We look forward to serving you for years to come.