HairClubReviews of hairclub.com

I'm happy that i made the decision to join Hairclub. Due to various health issues, the state of my hair had been declining and only getting worse. Since joining about 6 months ago I've seen hair growth in places I haven' t had hair in years. The progress is slow but worth the wait. Thanks HC!!!!

The staff is wonderful. My second system was absolutely terrible. Not sized correctly, pulled on my skin. Was ordered fine, straight hair bit received thick and wavy. My stylist thinned it out twice and could do no more to fix it. Have to wait for my next system to come in. I am asking that my second system nit be counted as so it was and is unacceptable. The staff tries their hardest to make things with this system right and I appreciate that aspect .

Great treatment

I was swindled into purchasing something I didnt fully understand. Fine, I'll take the blame for being impulsive and not taking the extra time to know because I was excited. I ended up purchasing xstrands plus which is basically an overpriced hair piece. I spent a total of $3750 before I saw the hair and it was attached. After my initial shock of wearing a hair piece, I went along with it. Every week I've been back to fix the hair line. It looks completely unnatural and obvious. I hate it. The other products they offer won't work for me because my hair has thinned to the point of no return unless I opt for surgery which I'd never be able to afford nor would I pay even if. So now I'm stuck wearing a hair piece where the front comes loose the very next day each time I have it fixed. It is totally embarassing. I wake up each morning and it had folded to a point like a teepee on the top of my head. I can't do anything with this but deal with it because refunds are not given. Look up the numerous complaints online... impossible. All I can do is keep letting them try to make it better but it is just not working. I hope they are happy. They took advantage of a balding disabled veteran with a mental disorder aquired from service who can't work and was using this in hope to help reintigrate himself into the outside world. Good job. I knew no good would come of me leaving my house. I wish they'd just give me my money back like any other company would do if their product is an absolute failure.

The staff treats you wonderfully!! They are respectful in keeping your confidence and hold you in high regards. Keep up the great work!!

I have been a client for over 25 years. I tolerate it, but should look elsewhere. The story's and excuses are inconsistent, the fixes always require more money. The latest problem has been excessive shedding. When I explain the problem, they always look at me with amazement (as if they've never heard of such a problem).

Well...Once I came to the club ...I was expecting a minimum of 70% of sastifaction...I am receiving about 98% of sastifaction which is pure good to me.

I haven't been satisfied with the product or your serviced to me. The appointments are always timed (rushed) and your not given a choice as to who you want to service you, at any other hair salon you do.