HairClubReviews of hairclub.com

Hair club was a total disappointment to me. All I got except 1 time, I had nappy uncontrollable hair. The TV advertisement was totally deciving. I believed that hair would be sewed in. I asked about X-trands, and my answer was that it was too expensive, never given a price. The last glue on wig itched so bad I had to unglue it and get it away from my scalp. I have gone back to my hairdresser, she does a much better job.

The worst experience I ever had. It first every one was helpful ones I I did paperwork game over no one called back I have call a few times in order for me to got appointments today I’m still waiting for a phone call is been months bad experience. My name is juan o.

It’s just a waste of money. I paid close to $3000 and now my hair is even worse. Don’t believe all their fake promises

You always advertise about the customer service that you offer your clients. This is something in the past, I remember when I joined the company couple years ago and it seemed like everyone want to help. Now, If you try to reschedule an appointment, it’s impossible. They don’t even return your call back to let you know that you’re busy. It’s really sad. I’m currently looking for a hair replacement company maybe if you start losing some clients you will pay attention to the customer service again. I also regret that I recommended 4 of my friends.

I have been to hair club many times growing up. I have alopecia and growing up as a girl with no hair was pretty rough so I went to them. They have AWFUL costumer service and it’s like they don’t even care. I remember being 10 and living 2 hours away from a hair club just to order a wig through them and go back 6 weeks later to find out they “forgot” to send in the order and it was still sitting on their desk. They’re awful people who don’t care about your feelings. Even a 10 year old child.

i went to HC when i was going on a cruse. i have been wearing wigs and wanted hair i would not have to worry about on the cruse. i was told the first unit of hair would be ready in time, it was not. they apologized and gave me a hair unit they had in the office. the texture was good so i accepted the hair. i'm a Black woman so i wanted a texture that is close to my natural curl pattern. the hair was very hard to manage, it took a lot of HC product to keep it untangled. the staff was very nice at the New York location. they did what they could, but it took a long time for each unit of hair to be ready. the hair would come out in clumps and become very dry. i would go to the HC office to get the hair done but in a few days it would be brittle again. nothing worked. i have and i can buy better hair online. a good 360 lace or lace front is better then HC hair. i was so disappointed and saddened by my HC experience. i thought i had found the answer to my hair issue. HC was not the answer. think hard before you go there. if you need a full head unit its a lot of glue and if it is not place right it can pull the skin open. you have to buy there hair care products and that only half works. i could go on but i think you get my point. they try, but the world of hair is far beyond what they have to offer. good luck to all my hair issue people out there. maybe HC will work better for you then it did for me.

First of all, the 3 day guarantee or your money back is not enough time to see if your satisfied. I had the hair matt that is secured to your head with tape and glue. At first I'm on cloud 9 because it does look good and feel good when this procedure is first applied. I have a very active lifestyle. I do a lot of work outside where I get hot and naturally my scalp does also. At that point the glue and tape starts to come apart and the hair piece comes off. For the money I paid up front, 3 days is not enough time to see if your happy with this. Also when I take a shower, the hot water breaks down the glue and tape even more. Next thing you know, the hair piece is almost in your hand.

I had my consultation with Sameer at the Pickering location. He was pleasant and extremely knowledgeable. From start to finish, Sameer was professional , provided the best customer service and listened to all my concerns. The staff is friendly and professional and the results are immediate. As a customer, the most important thing for me is transparency; Sameer delivered and went above and beyond to meet my expectations. I’m very pleased with choosing Hair Club.