HairClubFor more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Jill Hibbard A.
I was desperate to get back what I once had and after my free evaluation I was convinced HC could do that for me.
Response from HairClubJan 11, 2017
It is a pleasure to read your wonderful review. We are thrilled that you love your results and look forward to welcoming you in our centers again very soon! Thank you for taking the time to leave us such positive feedback.
Steve D.
I am completely satisfied with the product and service. The techs I've worked with are great, and the office staff go out of their way to make sure I'm happy.
Response from HairClubJan 11, 2017
We appreciate you sharing your review with us. We are pleased to hear about your positive experience with Hair Club. It’s terrific to know that you are pleased with your hair loss solution and our services. We look forward to seeing you again soon!
Eric M.
My experiences with the Menlo Park, NJ office have been awful!!!!!! I showed two very clear pics of the hairstyle I wanted and spoke to a couple stylist that assured me they could do it and the style I got was NOTHING like it. Second I was misled and told that whenever I had any lifting etc I can just make an appointment because it was included in my basic plan. After I signed up I was told it was not!!! Within a months timeframe I had gone back and forth to that office over a dozen times because the unit was not properly applied or did not stay on any longer than a week. Once they even put the unit on backwards. I referred a friend that was having the same problems and he ended up going to an office in NY and they gave him the time and attention to get ALL his issues fixed and he transferred his membership there. The only thing that keeps me in the club is that I have a barber that is very experienced and can make the unit what I want it to be but I hate dealing with the office or then touching the hair at all.
Response from HairClubJan 11, 2017
Thank you for taking the time to post a review. We're sorry to hear about the issues you had at our center. This is certainly not indicative of the Hair Club experience and we will work to ensure these issues are corrected. You will be contacted personally to ensure your concerns are addressed.
nicholas p. S.
I can truthfully say that my treatments were conducted in a professional manner. My stylist Terri H. is through and complete in her work with me and the results are following expectations of success. II have no complaints only accolades for how this office relates to clients and staff.
Response from HairClubJan 11, 2017
We are pleased to hear about your positive experience with our friendly and caring staff. Our talented and empathetic stylists are integral to the Hair Club experience. We look forward to serving you for years to come.
Lenora C.
Hair loss is devastating contributing to loss of self esteem and depression, Hair Club restored my self esteem and alleviated my depression giving me back my hair.
Response from HairClubJan 11, 2017
Thank you for your terrific review. We are so pleased Hair Club has made such a positive impact on your life. We strive to provide excellent products backed by the highest levels of service. We are thrilled to see we are delivering a five-star experience.
Andy S.
I joined hair club two years ago. This is the best life changing decision that I have made for myself. I am a flight attendant and am always in the public eye. The orange office is amazing. The front desk really tries there best to work with your busy schedules. My stylist sheena is phenomenal. She knows what looks best with my hair she listens to her clients and really focuses on your time and makes sure your out the door quickly but looking amazing. Thank you hair club for making me look amazing.
Response from HairClubJan 11, 2017
Thank you for your terrific review. We are so pleased Hair Club has made such a positive impact on your life. We strive to provide excellent products backed by the highest levels of service. We are thrilled to see we are delivering a five-star experience.
Kristi Uhrich C.
I have worked at Hair Club for just over 10 years. I think this is a great company to be a part of and is you're looking for growth, then this is the company to be a part of. They love to promote from within and are generous with training and developing.
Response from HairClubJan 11, 2017
Thank you for your terrific review. We are so pleased Hair Club has made such a positive impact on your life.
Lucy
I've been with hair club for about a month now. I met Jenifer North and she was so professional and made me feel very comfortable. The stylists here are amazing! I walk in happy and leave happy. The atmosphere makes it feel like a second home. The girls here make me feel like one of them, a part of the family!
Response from HairClubJan 11, 2017
We are pleased to hear about your positive experience with our friendly and caring staff. Our talented and empathetic stylists are integral to the Hair Club experience. We look forward to serving you for years to come.
