hairbrella.comReviews of hairbrella.com

I was really excited about the hairbrella as I love swimming but my braids don’t always allow for it as they take a long time to dry. When I found the hairbrella I eagerly ordered it and waited, then waited, then waited. Then Friday came and we got a delivery notification but there was no package. Contacted the delivery driver and was told he couldn’t find our address so brought it back to the warehouse and said it would be delivered on the following Monday however the package was marked as delivered. We waited another week from the posted delivery date and reached out to hairbrella many times with no response. So we filed a claim with our credit card company. After filing the claim hairbrella decided to contest it and send fake documentation to the credit card company that the package had been delivered and received forcing us to reopen the claim and go through with it again. I knew this company wasn’t the best and had cut my losses once we had to do the chargeback but what I didn’t think would happen is them creating fraudulent documents to try and save face. This company is a total scam and I’m beyond disappointed. Do not shop with them.

I have several items from Hairbrella and they are all awesome! I started out with the rain hat with face shield during Covid but I keep coming back for their great quality products such as the swim cap and the sleep bonnets! I have 2 sleep bonnets that I rotate and they have been great with my loc journey!

I purchsed a Hairbrella in hopes of it keeping my hair dry while I helped teach my 4 year old granddaughter to swim. Mind you I never went under water but with her jumping in and the splashing water got in around the front of my head. I watched numerous videos on YouTube and from Hairbrella per their suggestion when I reached out for help. I attempted behind the ears, over the ears....tightened to the point it was uncomfortable. I requested a refund because I was within their satifaction time period and was told that I would be receiving one but as of yet I have not gotten a notification saying one was in the process and this is almost one month later.

I purchased the wide brim satin lined hat for a cruise and could not be happier with my purchase. It’s fashionable and works as advertised. I put my hair up inside of the hat and wore it to keep the sun off of my face. It stayed on while in the wind and definitely kept the sun from my face. At one point while at port it was raining pretty hard, but still my hair and face stayed dry and kept me from being miserable. The customer service is top notch. The shipping was fast and the experience of the purchase was easy. Thank you for creating this hat!!

I am beyond impressed with Hairbrella! I purchased the rain cap first, loved it so much that I immediately went back and ordered the Safari rain hat too. As someone with long, thick, gorgeous curly hair, finding rain gear that actually accommodates it (plus my glasses) has always been a struggle. This cap has a visor and enough room to tuck all my hair in comfortably. It even folds down into its own little pouch, so I can toss it right into my bag or briefcase without a second thought. The unboxing experience was just as delightful as the product itself. Everything arrives in a sleek black bag, with the product nested inside its own smaller bag. That kind of attention to detail says a lot about a brand. I understand Hairbrella is a fairly new company, and I am genuinely excited to watch them grow. I have already shared the link with family and friends. Highly recommend!

I have bought over 5 products and have not been disappointed. I have used the rain jacket and sun hat this summer. I also used the head cover last winter. The customer service is amazing.

SPAM. Bought one ite from them and then my Inbox filled up with large volumes of spam. I accept that a few follow up emails might be relevant, but up to five spamadvertisements a day? Really? Never again. Totally acceptable behaviour. AVOID if you don't want to be flooding with irrelevant and copious amounts of unsolicited spam.

The Hairbrella Team followed up and resolved issues I had. Excellent customer service. Product is great