Jeri A.
Impossible to do a return
Impossible to do a return. I've given up and will have to go to credit card company to try and get a refund. If you want a hairbrella item buy it on Amazon and not directly from them. If I had bought the swim cap from Amazon the return would have been easy peasy.
Response from hairbrella.comOct 23, 2026
Jeri, we’re sorry you’ve had such a difficult time with your return. Our return process is designed to be straightforward, but we understand that hasn’t been your experience. We’ll reach out to you directly to help with your return and refund.


