Heritage AuctionsReviews of ha.com

Heratage auction will say anything to get your item. They will promise you they have clients to get the price you are looking for. Then once they receive your item, They will set the reserve at 25% of agreed price. Once they have item, Your in trouble. Read all the negative reviews, And ask your self why. After all it's not there stuff they are sellr. So they only care about money. They didn't get that big by not robbing few people along way. Pick any othe auction house if you don't want to get robbed.

The most mediocre customer support I've ever seen, for completely outrageous fees. FLEE FROM THEM.

I contacted Heritage Auctions through their website, HA.com, and used their free evaluation tool to get an idea if my cards had any value On January, 30th 2021 Mark Jordan reached out to me regarding my 1953 Mickey Mantle, he wanted to know if I had more, I told him I did and wanted to auction my cards, signed baseballs off in an auction. Mark told me to email him the player, year, number, and manufacturer of card, but no pictures please. It took a month, and about 700 cards and 50+ emails later I was ready to go to Dallas an meet Mark Jordan to discuss which cards should be sent for grading. Unfortunately, the day before, Mark J. Cancelled on me and said use 2 day FedEx. First red flag missed. They received my 35pounds of cards on 3/3/21 Mark Jordan said I had a lot of valuable cards, and he initiated a late May 2021 auction for my cards. Everything was working smoothly, until 3/16/21 when Mark Jordan and Sarah DeSalvo called to let me know without qualification that I wasn’t going to be in the May 2021 auction. I suspected something strange about the reversal but also the fact that Heritage Auctions had held my cards for two weeks then told me this, I told them I wanted my cards back in two days, he told me I would not get them back for another two weeks!!! I was livid. I called Chris Ivy-coCEO, he told me that he would take care of everything from here. I received my 3 boxes back last day of March, 2021, It took some time to go through all my cards. I had cards that were not returned, specifically pre Derek Jeter and Derek Jeter rookies along with mint condition 1970’s cards, 1971 Thurman Munson, 2 1993 UDSP Derek Jeter’s. I contacted Chris Ivy, Mark Jordan, Sarah DeSalvo by email because they would not return my calls. I emailed them for an entire year trying to get a human response from them. They did not respond, so I kept on emailing them until I received a phone call from James Vaughan, CI DFW airport on 8/25/2022, he said that he was investigating my case. (Thought he was investigating the stolen cards which have a value between 250-1million dollars. James Vaughan told me I have a warrant out for my arrest in mid September 2022 and need to turn myself in to 100 Lamar st. Tarrant County detention facility. I started to think this was a scam since I have no paperwork or any other correspondence except email and phone conversation. I ignored it, then I had 4undercover cops surround my house to arrest me last Wednesday and put in the Bexar County intake for 36 hours. How do thieves, like Heritage Auctions, use the legal system to bypass truth, and use their system to scam people and throw in jail. I know no lawyers, if I had to do it again I would have filed criminal charges against them. I don’t know what to do, and I need your help.

VERY bad experience. I sent 3 Email (July and August) to C. Ivy and never received an answer. Over a week ago, I complained by sending an email to corporate and again NOTHING. My wife sold very expensive wine with them: she experienced the same issues: very bad communication. It took her 2 months to get the check after wine was sold. I will move on and never-ever consider Heritage Auction (ha.com) again. This was a very bad experience.