Hewlett PackardReviews of h30434.www3.hp.com

There are lots of scams and rip-offs about in today's world. I manage to avoid most of them, but recently I was conned by a major corporation: Hewlett Packard. For just under fifty quid, I bought an A4 desktop printer/scanner that included a subscription to 'Instant Ink', whereby new ink cartridges would be supplied at the point when your printer was running out. I thought it was an option, but it seemed acceptable enough. The wording said that you could cancel the ink subscription at any time, but what it didn't overtly say (must have been in the small print) was that if you cancel they will remotely disable the bloody printer! So now I have a sizeable piece of junk sitting on my desk, and it will be going to the tip after just 6 months of use. Nice move, HP. You used to be a pretty reliable manufacturer, but now I won't touch your products with a barge pole.

Recently purchased a new All-in-One PC from HP. I'm giving away the oldest of the 4 I've owned and will keep the youngest Windows 10 Machine which is about 10 years old. I also have two All-in-One printer/scanner/copier machines. The new All-in-One PC is going back to Costco. Time to try perhaps a Dell. I really haven't had it long enough to complain about the PC itself. However, the keyboard is absolutely junk, and neither the keyboard nor the mouse work. They've had me jump through every hoop imaginable to keep from having to replace a $20 keyboard and I'm done. Between the bot named "Sage" which wasted an hour last Saturday only to tell me that it couldn't really do anything other than trouble shoot, nor the two chats for about an hour total, nor the second phone call to India where, try as I might, I could not understand a word that the gent was saying, other than I was the wrong person...enough. Do yourself a favor. Do not purchase from HP. The customer support is worthless, and the keyboard and mouse they provide with their equipment is manufactured so cheaply that it's pathetic. UPDATE: Contacted the sales department by using a bogus purchase ID. Explained the situation. Was assigned a Tech to resolve the problem. He opened up a case file, and after I told him I was done trouble shooting and chatting and speaking to India, he agreed to replace the mouse and keyboard. That was mid December. He closed the case file, and every week I get another email telling me that the shipment has been delayed--now until February. If you mistakenly purchase ANYTHING from HP and it doesn't work properly, return it to the retailer and have it replaced. DO NOT RELY ON HP TO RESOLVE A PROBLEM!!!

Trustpilot reviews I am sending this copy to HP of a review about one of your printers which developed a fault after only four months. I am getting nowhere with the retailer, Currys, so thought you might be able to assist. Below is the review on what has happened, I am now without a printer, which is needed for work. I am not impressed with your product, but even less impressed by the fact Currys won’t replace a faulty product even under guarantee. And as there is no joy attempting to contact you online or by phone, hopefully you will see this! In August I bought a Hewlett-Packard printer from Currys Leeds Birstall store. Last week it developed a fault and as the Currys website clearly stated faulty goods still under guarantee will be replaced. So I returned the printer and was told the replacement only applies within 30 days. They said they would run a diagnostic check with HP and get back to me within a couple of days. I waited a few days then returned to the store, to be told the printer had been sent to HP and could take up to 8 days. I pointed out the terms on their website but was spoken to by a very arrogant assistant who obviously thought speaking to a mere woman was beneath him! The following day I rang their Customer Service and was told my complaint would be passed to the Store Manager and he would ring me within 24 hours. Still nothing! So I rang again only to be told it’s 48 hours to allow them to ring back. Well the 48 hours are now up, I still have not heard anything, but I have spoken to Trading Standards who tell me that under the terms of their contract Currys have to honour their Terms and Conditions and give me a replacement. I really do not want to have the inconvenience of going back to the store, but there is no other way of contacting the Manager there. I have bought lots of products from Currys over the years, but obviously they don’t care about customers or their loyalty so I will never buy from them again. Others please take note and before buying because even though their website says they will replace faulty goods under guarantee, that’s simply not true. November 28, 2025

So, the right hinge broke on this three-year old laptop and, when closing the device, the screen broke. HP support utterly disinterested and wanted £412 to repair. If this was user-error, I could understand, but this is a well known, well documented problem with this device. I would steer well clear of this device and, probably, HP in general.

Heute wieder eine schlimme Erfahrung mit dem de facto nicht vorhandenen telefonischen support von HP. Hatte eigentlich nur eine Frage zur Rechnuingsstellung für "HP instant ink". Doch nach einer halben Stunde Suche nach einem telefonischen Support habe ich aufgegeben. Mein Urteil, dass HP einen der schlechtesten support hat, bleibt bestehen.

I bought a new printer. HP 7305. The power cord doesn’t engage the machine securely. A small movement causes the cord to fall off. I checked with google and many users suffer this problem. I asked HP to remedy this problem but their guy said the power cord isn’t covered by the warranty. Can you believe it??? I’m getting legal advice.

I will be throwing my now useless HP printer away, and I advise anybody who is thinking of using their products--including computers, but especially their HP Smart applications and Instant Ink program. After paying for one of their more expensive Instant Ink programs for nearly two years, I decided to downgrade because I wasn't using it as much as I thought I would. As soon as I did, the HP Smart app on my computer would not work correctly at all, my printer keeps going offline even when I turn it on. HP Smart printing was never that good to begin with but now it has been an adventure in lunacy any time I try to print anything. I have since cancelled my subscription altogether, and will never use HP again!!

Silly me, I tried to use my HP Envy printer to print something. How extraordinary. AS usual, after an hour or so, NO RESULT. and the printer cartridges cost more than the printer. RIP OFF, RIP OFF, RIP OFF.