GyftReviews of gyft.com

This product is terrible. Very difficult to redeem and then once you purchase a gift card and start using it, nothing is updated to your on-line account or wallet. There is also no one to call to ask questions.

Gyft is a dishonest fraud. My daughter loaded a brand new, unused amazon card onto gyft and then tried to transfer it to me. It vanished. I have contacted Gyft several times and have received two "auto replies" as follows (see below) but then nothing happens. I cannot believe that this "company" still operates. I am contacting apple about removing them from itunes as well as the better business bureau. Anyone from gyft care to reply to me here?? Hello, Thanks for contacting Gyft! This email is confirmation that we received your request and our Support Team is looking for an answer to your question. We will get back to you as quickly as possible, most inquiries are answered within 48 hours. In the meantime please feel free to check out our Help Center Your ticket number is ----------. Talk soon, The Gyft Support Team If you’d like to email an update, please reply to this email.

Took $500 out of my PayPal account then I get an email saying they declined the transaction. I called “customer service” who told me I couldn’t use PayPal for that particular purchase (even though it was an option at checkout and it allowed me to complete the transaction), and that it would take 7 days for the charges to be refunded. Gal in the phone wouldn’t give her badge number or her supervisor’s name. Finally offered escalation but said they’d call back WITHIN 24 HOURS!!! I am contacting the BBB and the CO atty general first thing Monday as this appears to be a total scam. According to the others on here, I am clearly not alone.

Scam! I'd rate them a 0 but there is no such option. I tried to buy a $50 Gift card 3 times. It quoted me one price with the value of bitcoin was deflated by alot and I transferred it to the BitPay wallet costing me about $10 then it quoted me a higher price further on so I sent more money to cover the charge and it cost me more money. Then the timer timed out with enough money in the wallet and it didn't process the transaction. So I tried to start again and the price was even higher even though the price of bitcoin had gone up and the initial quoting point where they add fees on later. What a Scam!

I purchased a 100$ google play gift card using bitpay, the payment went through the card came through. I attempted to use the card it said it was invalid. I call their support. I got a female on the line who would not comply with my questions. They answer the phone and lead you around, they than send your request "To a manager" If you ask for a manager or supervisor they say they have none. I asked how many people worked there, they said 20-30. I asked how do they function with no supervision? They replied sarcastically and told me to keep my eye on my e-mail for someone to contact me. I have no doubt this place is a huge scam. Do not ever use this service! Tip: 16mVzdQj92KcRR2kPsSotbjiPGgJFEBcEx

I would give zero Stars if possible but according to a review I have to at least leave one which in my opinion is being too generous with this scam of a company. Absolutely the worst company that I have ever attempted to buy from online. I use them because they accept Bitcoin I was trying to see how easy they have made it for their customers to be able to purchase gift cards to use in store. This morning I attempted to buy a Target gift card I did everything that the prompts asked me to do, cut & paste address to my Bitcoin wallet. They took the money out of my wallet instantly I got a email from Bitcoin confirming that the transaction was successful. But then turned around and got a message from gyft saying the invoice was not paid in full and my code had expired. When purchasing with Bitcoin a address is given and expires after 15 minutes of non-use the transaction literally took less than 1 minute to cut and paste an pay. After seeing that the invoice was actually paid in full because they took the full amount (plus a $4 fee that they don't disclose) I called customer service to ask them what was going on. The customer service was so unprofessional! First he couldn't even find my account, second, he was actually acting like my phone call was ruining his day. Third he literally did not know what to do. He had no solution other than to tell me to wait for a refund and that it was showing in his system that it was being processed. He stated twice that because today is Sunday that I could expect to see the money by Thursday and if not to call back on the following Monday. Like what the hell? Why do I need to wait to get my own money back they didn't wait to take it!! Stay away from this company!!! I will be reporting with the BBB that's for sure! Consider yourselves warned.

I made a payment with my paypal of $30 for an amazon gift card on September 3rd. I waited 3 hours and nothing so i decided to contact gyft to see if a refund was possible and they told me that my Payment "didn't go through on our ends." But if i go to my transaction history it shows that i authorized a payment of $30. After a few days i was told by Gyft that a refund was possible but i had to wait "3-7 business days." Those were pure lies. I've contacted gyft over 11 times to see whats happening with my refund and they cant do anything about it. Until this very day i have not received the refund and $30 is a lot for me. The point is the experience I've had with gyft is unacceptable and considering all the money the users on here spend and how the customer service gives their least effort to satisfy someone is truly sad. That was a waste of time and money and i am least satisfied, i might not get a refund and there is nothing i will be able to do about it. Goodbye $30

Horrible customer service. For some reason they denied my purchase and then proceeded to hold funds for a month. They say they release them after seven days, but they do not. Their customer service responds with scripted emails and never actually helps you and after you request they stop scripting you and ask for actual help they just quit responding. Really crappy company.