GyftReviews of gyft.com

Not sure why this website/service has so many bad ratings. I have put well over $1,000 into their service with absolutely 0 issues.

I have spent three days trying to get set up with this company and had no luck. Wasted my time! Their support is atrocious. One support person didn't even understand what Gyft was all about...pretty pathetic.

No customer service number. It's been a month since I requested assistance via email to zero response (outside of that they received my request). The cards have been unable to use since May 2018. It's now July and still NO RESOLUTION! I would recommend NOT BUYING FROM THEM. It seems like they take your money and do not give the recipient the option of ever using the card and they just KEEP YOUR MONEY. Not happy with their service. I called their mobile/website support # of (877) 758-6242. They stated for months that they would send an email and that I needed to speak with "customer service instead of "customer support." They could not/would not give me a # to customer service and stated that they are not provided with phone #'s. What!!??

There is no phone number that you can call and actually speak to a human. They have never gotten back to me when I have submitted problems of redeeming my gyft cards. I will NEVER use them again Andy I have told my loved ones to please use amazon prime when they wish to send my a gift card. Works MUCH BETTER than this mess.

Declined my Credit card over 10 times. It kept denying it for "Security Reasons" but im pretty sure it is a scam. Now im really worried about my credit card info.

GYFT came installed on my phone and was recommended via Verizon. I purchased 4 different cards for family gifts, and none were able to redeem them. It has been over a year for two of them, 5 months for the other two - They tried for weeks, sent emails to support and nothing. I finally called and am getting the run around for over a week. Told there is NOTHING THEY CAN DO - my request is being sent to Management - can't speak to anyone, and NO ONE HAS CONTACTED ME as promised 3 times. Rep told me she would be fired if she gave me any info re: management. They had no problem taking my $175, but trying to get it back.... probably not likely. DO NOT USE THIS SERVICE.

I would rate Gyft 5 stars without hesitation. I have used Gyft many times, with various forms of payment methods, and for all kinds of different gift cards. Although ive never used Bitcoin as a payment method. Most purchases i made were with my PayPal account, which was very convenient for me!! There was a couple different occasions where my purchase via PayPal would get stalled for 24 hours. Im not sure exactly what prompted it to delay or get flagged but i would get a message saying the transaction was "pending and currently being processed" that it could take up to 24 hours. Then it would usually take nearly all of the 24 hours for it to be completed. But ive never had any issues using any of the gift cards that ive purchssed through Gyft. For Starbucks, Walmart, Amazon, The Home Depot, Uber and Lyft. However i am currently wanting to request a REFUND FROM GYFT FOR A $25 LYFT GIFT CARD I PURCHASED WITH PAYPAL, BECAUSE I CANNOT USE IT. I DO NOT HAVE A DEBIT CARD TO ADD TO MY LYFT ACCOUNT, SO THEREFORE I CANNOT USE THE $25 GIFT CARD. UNLIKE WITH UBER, WHERE YOU CAN USE GIFT CARDS WITHOUT A DEBIT CARD.

This company is a total rip off. I purchased a gift card for my nephew 3 years ago and we're still fighting with Gyft trying to redeem it. They take your money and you end up sending someone an irredeemable gift card. I can't believe they're still in business with what they're doing to people. Buyer Beware!