Devon
The quality has gone down over time
The quality has gone down over time, I don’t receive clothes in a timely manner and the styles are all the same.
Response from Gwynnie BeeOct 27, 2018
Hello Devon, Many thanks for your review. Yes, we do see that out of the last 10 shipments, regrettably, 02 were indeed delayed beyond our stipulated 72-hour processing time. We apologize for this shortfall and have applied a 14-day free garment upgrade (7 days apiece for each delay), to compensate you. Note: We would request that you reach out to us immediately via phone/email should you experience any issues in terms of garment quality/delayed shipments, etc – so we may quickly identify and address them. We can also understand that you are looking for a wider variety to choose from and closet. Here’s a link to our New Arrivals section (https://closet.gwynniebee.com/a/clothing/new-arrivals), which I’m sure you know - which we replenish thrice a week. However, for a more customised assistance regarding finding particular styles – feel free to call us at 1-855-GWYNNIE (855-499-6643). Phone lines are available 9:00 A.M. to 8:00 P.M. (ET) Monday to Saturday. We do hope this helps. Our very best, Gwynnie

