Meaghan
Sad ..........
It's a Scam :o( They Took over $100- from me & I never recv'd any refunds !!???? They kept charging my Credit Card for nothing :o(
Access an unlimited wardrobe of designer clothing with the Gwynnie Bee women’s subscription rental service!
Gwynnie Bee (gwynniebee.com) has 346 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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346 approved reviews, newest moderated first
Meaghan
It's a Scam :o( They Took over $100- from me & I never recv'd any refunds !!???? They kept charging my Credit Card for nothing :o(
Heather
I just canceled my membership today, and so far it seems like a scam. I paid for my second month on April 15, 2025, but today is May 13, 2025, and I have yet to receive anything. They took my money and never sent any items. When I contacted customer care, I was told there would be no refunds. Wait, what? I paid you for a service that you did not provide! I will be disputing the charge. I was advised to add more items to my closet, but I currently have 28 items in my closet and haven't received a single item in an entire month. This seems very suspicious. They obviously don't have enough inventory or don't have the clothes they are advertising. I've decided to cancel my subscription and am hoping to get a refund. I would not recommend this service.
Lee-Lee B.
Super slow on got to try twice ...sent things back and still saying at home . selection is outdated and service is too slow..will not be using again
Danielle A.
Horrible customer service! There never respond and no one answers your questions.
Hannah B.
This company scams you! They take your credit card and continue to charge you even after cancelling. They’ve been charging me for months without my knowledge or consent. I Never received a box in the mail either. I cancelled so long ago. When I finally confront them about it, they tell me I have a shirt I didn’t return- I bought the shirt! There is the charge on my card proving I did. They refuse to refund me and they aren’t even contacting me to address the issue! Avoid this company like the plague. It’s not worth the headache nor the money. 9 months charging me and never once did they send a reminder to return the supposed garment that was at home nor did they send an email saying “ thanks for payment”. They continue to charge you. I am so upset and pissed off. I feel so violated. You’ve been warned.
Russelle H.
Without explanation, Gwynnie Bee has stopped its regular Tuesday and Thursday release of no garments. When I messaged customer service inquiring, I received no response the first time and a sketchy response the second time. Makes me winder if they are on the way out.
Heidi R.
I canceled in 2021 and just noticed they have been charging me $5.30 a month since then. I am getting no service through them and I don't see how they can do that. They are shady. Do not use this service
Swindiesel
Not like other subscriptions - there is no stylist or items selected for you. Try Wantable, Dia and Co, or Stitch Fix if you want items selected for you. Edited: Initially I had a lot of problems cancelling my subscription, but after writing this review, the company did provide me a refund and cancel it for me. Not the best experience overall, but they did make it right, which has led me to increase rating.
Response from Gwynnie BeeOct 7, 2022
Hi Amanda - Our customer service team reached out to you directly in order to better understand your concerns, but we wanted to follow up here as well. We are very sorry to hear that you were dissatisfied with your recent experience. We’ve canceled your account, effective immediately, and have processed a full refund of your subscription fees for August and September. We appreciate it when our members call to cancel so that we may learn more about their experience directly and effectively resolve any potential concerns. That being said, we do offer the option of canceling online anytime on the Gwynnie Bee app or website. We sincerely appreciate your feedback and are constantly working to improve our service. For further assistance regarding this or any other matter, please don't hesitate to reach out to us at [email protected] or 1-855-gwynnie (855-499-6643).