R S.
The hassle to cancel makes me wish I never joined
The items you want never ship. I had a sweater in my cart for 6 months before it shipped. You have to have at least 6 items in your cart, or they don't ship you anything. So you put items in your cart you don't want (set the priority to low), and those are always the ones that ship. Priority levels mean nothing. You have to call to unsubscribe, and it is not to "better understand you." It is to question why you would even consider dropping their service. I don't like your clothes. I don't need to explain my life to you. 5 minutes of chat and 5 on hold, an additional offer to stay for 50% off before another hold, and then 24 hours to get me a cancelation email. Yet it took you about 6 seconds to set up my account and start taking my money. Buy more clothes, ship the items we want, and you won't have any issues keeping customers.
Response from Gwynnie BeeNov 1, 2019
Hi, We're so sorry you had a bad experience! Please send us a private message with the email address associated with your account on Facebook or Instagram, or contact customer service at [email protected] or 1-855-gwynnie (855-499-6643) so that we can further assist you. Our best, Gwynnie.

