GWC WarrantyAs the automotive industry’s best-in-class used vehicle service contract provider, GWC Warranty has helped deliver a “No Worries, Just Drive” experience to more than 1.5 million drivers nationwide. With Day One, Mile One coverage drivers are protected the minute they drive off the dealer’s lot and GWC's nationwide network of service facilities gives drivers the freedom to travel anywhere worry-free. Ask your dealer about the best GWC Vehicle Service Contract (VSC) options for you and your vehicle
GWC Warranty (gwcwarranty.com) has 170 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Ben D.
I didn’t have to have any interaction with GWC, and the repair shop had no hassle. The only downer was that the labor rate reimbursed was $20/hr less than what the shop charged.
Response from GWC WarrantySep 10, 2025
We're happy to hear that you had a smooth experience with our process and the repair shop! We appreciate your feedback regarding the labor rate reimbursement and regret that there was a discrepancy.
Stranger O.
My Mechanic told me that this was the easiest warranty repair communication he's ever had!
Response from GWC WarrantySep 10, 2025
We're happy to hear that your mechanic had such a smooth experience with our warranty repair communication! Thank you for sharing your positive feedback with us.
Chrystian J.
My experience is you pay all this money for a warranty and the dealership keeps your car for 12 weeks at a time and doesn’t fix anything and sell you a vehicle that you cannot legally drive with the promises of fixing it and six months later still hasn’t fixed it And you keep getting pulled over. Also my experience is that I can’t take my car anywhere else because they say to bring it there so six months and $600 month payment and when I get dark outside, I still can’t drive my car that’s my experience. Also since March 21, when I drop my car off, the car is still making the noises. The car is still messed up and yes, I keep driving it because they told me to drive it until it gets worse so they can hear the problem, so then they can take it apart and figure it out because they can’t do it till they can hear it. Keep rocking miles up instead of driving my other cars that way I can try to get it fixed hasn’t gotten me anywhere.
Response from GWC WarrantySep 10, 2025
We’re sorry to hear about the difficulties you’ve had with your dealership experience. While it sounds like much of the frustration is related to the repair process at the dealership, if there’s anything you’d like to review regarding your warranty coverage or past claims, please reach out to GWC directly. We’ll be glad to go over your account and assist where we can.
Ron W.
Every time that my repair shop files a warranty claim, you undercut him on the labor and materials. Therefore, I never end up paying just my $250.deductable. It's always more!
Response from GWC WarrantySep 10, 2025
We understand your frustration. If you'd like to review your coverage or discuss your claim, please contact GWC Warranty at 800-482-7357. Be sure to have your VIN or Contract Number ready so they can assist you further.
Virgie C.
My experience with this company is that I’m very happy and pleased with GWC taking care of my care with my car needs
Response from GWC WarrantySep 10, 2025
It's great to know you had a positive experience. Thank you for your feedback!
Samuel D.
GWC worked with my repair shop to identify and seamlessly cover all of the work they said they would. My repair shop regards them as the best warranty team to work with.
Response from GWC WarrantyJul 15, 2025
Thank you for the great feedback! We're glad to hear your repair shop had a smooth experience working with our team and that everything was covered as expected. We appreciate your trust in GWC!
Kristin A.
This has been the worst experience I have ever experienced in my life. Bought a used truck. Drove it for 6 days. Problems with the engine. This started on 6/2. It’s not 7/12 and the truck is still at our mechanic and still in pieces. GWC wanted every test done under the sun. Mechanic did them all. Bottom line, the truck needs a new engine and this company will not bend even the slightest bit. They want to fix this and that, but not the main issues. We are now stuck in a loan. Have no recourse. And no idea what to do. Every person you speak with on the phone has a different story. And none of them are the same. Avoid this company at all costs.
Response from GWC WarrantyJul 15, 2025
Thank you for sharing your experience — we’re very sorry to hear about the challenges you've faced. We understand how frustrating and stressful this must be. So we can have someone look into this further, please provide the last 6 digits of your VIN or your contract number and the best way to reach you. You may also contact our customer service team directly at 800-482-7357 for immediate assistance.
Theodore D.
Didn't really want give 5 stars I wished they would have paid more on for plastic gasket to metal. Lasts longer . The plastic part is cheap. Upgraded
Response from GWC WarrantyMay 29, 2025
Thank you for your review and for sharing your thoughts. We understand your preference for upgraded parts and appreciate the feedback. Coverage decisions are based on the terms of the contract, but if you’d like to discuss your claim in more detail, please contact GWC Warranty at 800-482-7357. Be sure to have your VIN or Contract Number ready so they can assist you more efficiently.
