Álvaro Hernández G.
Product was reProduct was received in perfect condition. Very well packaged. ceived in perfect…
Product was received in perfect condition. Very well packaged. Good support via email with updates and heads up.

ONLINE SOLID WOOD FURNITURE STORE100% Solid Wood Furniture BrandPremium quality for a healthier homeAffordable elegance🌎 Worldwide delivery
GVAwood (gvawood.com) has 27 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Álvaro Hernández G.
Product was received in perfect condition. Very well packaged. Good support via email with updates and heads up.
L C.
I ordered a TV stand and a tea/coffee cabinet, and wow — they exceeded expectations. Gorgeous design, solid wood, flawless condition, and they arrived like they were hand-delivered from a showroom. The delivery was smooth and professional, and the customer service? Absolutely stellar. They kept me updated every step of the way and handled my questions with care and precision. I would buy from them again.
Brendan L.
Shipping experience has been very poor. I still have not received my order. I placed an order on August 5, 2025 and still have not received my order. It has been 10 weeks and no delivery. Very disappointed with the shipping service. The customer service is responsive and nice. However, the shipping times have made my experience very poor with Gvawood. I am hoping Gvawood will make things right with my order. UPDATE: When the order arrived, I noticed some scratches and chips on the nightstand. When I reached out to customer service, they offered a partial refund for the items. Although the shopping experience was not the best, customer service was excellent.
Richard
If you are prepared to wait the published time then you hopefully will be as happy as we are today. Superb quality little dressing table which we needed for an 85cm space. Arrived in perfect condition. Very well packed and then in its own crate. Solid leg fittings easily added. It looks super. Really pleased and a couple of lovely delivery guys doing a great job in the dark.
Nicholas F.
Ordered a walnut table. Did come in solid wood as advertised with big beefy M8 bolts to screw it together. Tracking was a bit dubious and it suddenly appeared at my house while at word.
aly
I made two big purchases from this company. One arrived in great condition and with no hiccups, but the other was lost in transit for 8 months (despite their 5-6 week shipping guarantee) and then 1/3 parts was delivered to the wrong house. After a LOT of back and forth I had to make arrangements with that person to pick it up myself, and then when I got it, my item was missing instructions and parts to build it. I'm still in limbo right now fighting for a refund. The items are genuinely nice but the shipping times and customer service make me not recommend. You're better off buying cheaper somewhere else with customer service that actually cares
Response from GVAwoodDec 13, 2025
Thank you for your feedback, and we are truly sorry for the frustration you experienced. We would like to clarify the situation, as the delay and misdelivery were caused by circumstances outside of our control. Your original order was shipped correctly and on time from the factory, and all tracking updates throughout international transit were accurate. Unfortunately, the local carrier (UPS) mistakenly delivered the final package to the wrong address within the United States. This is an extremely rare UPS error that can happen with any shipment, regardless of the company, and UPS declined to retrieve and redeliver the package to the correct customer. To resolve this situation, we immediately sent a full replacement from the factory and also provided compensation. We always stand behind our products and support our customers, even in cases where the carrier has made a mistake. We are glad that you were satisfied with the quality of our furniture, and we sincerely apologize for the inconvenience caused by the UPS misdelivery. No business is fully protected from carrier errors, but we always do everything possible to take care of our customers and resolve any issue.
Consumer
We were a bit nervous about ordering but we needn't have been!! The desk we ordered is lovely!! It is exactly what we hoped for and exactly what we ordered. Communication was excellent and friendly throughout. Highly recommend!! Thank you!!
Jesse
These arrived today after the long wait time, though the long wait time is as advertised. I got 2 items, both which are great quality, and exactly as described on the website. The long wait is worth the quality, and design, for the cost.