Alison C.
Pleasantly surprised!
It's not a scam!! I'm based in London, UK and took a shot by ordering from this unknown company, but it really paid off. I was looking for a dupe of the Kave Home Onix tv stand and found GVAwood's version which was actually made out of solid walnut unlike Kave's. I was impressed with how quickly customer service responded to my initial questions about the wood finishes and placed my order in mid-June. I was given regular updates as to the status of my order and could even track the ship via the website. There were some delays and port congestion which couldn't be helped, but as soon as I was told the TV stand had been unloaded i got a delivery slot for the next day. I received my TV stand today and am absolutely thrilled with how it looks - very sturdy and beautiful! The one thing is that delivery is only kerbside. I was worried about this as I had no idea how I'd lift a 2-metre long wooden TV stand up one flight of stairs, but luckily the delivery man offered to help me for £30 which I paid in cash afterwards. I think this is luck of the draw/you'd have to try to privately negotiate with the courier on the day. Originally, when the courier company texted to give me my delivery slot, they said they would help bring it in for an extra £200 + VAT, which is crazy!!



