GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

5,012 approved reviews, newest moderated first

Derrick H.
Dec 19, 2020
Have yet to see my glasses 😒
Have yet to see my glasses 😒
Report
Michael S.
Dec 19, 2020
Just recv'd the Haus & the Attache' reading glasses
Just recv'd the Haus & the Attache' reading, (amber) glasses. Pretty impressed with packaging, quality... Will put them thru a late/all night test and see what happens. If they help my eye fatigue, I will wish I had known about since whenever they were "invented" - and be so glad I purchased them.
Report
Lizz P.
Dec 19, 2020
Recommended by a teacher
My optometrist recommended Gunnar brand glasses. I had been using some from a big box store and was having headaches. These were a little wider for my face and much more comfortable. As a teacher, Distance Learning has been hard but these glasses have helped.
Report
EDUARDO P.
Dec 19, 2020
Item shipped and arrived quickly
Item shipped and arrived quickly. Tracking number and everything included, though when it arrived there was a bit of a mix up. Fortunately enough customer service was amazing! Got a quick response and solution! Amazing service.
Report
Robert Broadhurst J.
Dec 19, 2020
Just received the Gunnar Classes
Just received the Gunnar Classes. They seem to be of high quality.
Report
Nicholas C.
Dec 18, 2020
I never received my product after…a Month
I never received my product after several weeks, and have received no assistance or a reply after multiple attempts at reaching out to Gunnar.
Response from GUNNAR OptiksDec 21, 2020
Hey Nicholas! Thank you so much for bringing this to our attention, as I wasn't able to locate any of your emails to us. We're so sorry about that. I'm working with the team now to get your package reshipped ASAP via FedEx 2 day. Our Customer Service team will follow up via email with the tracking information once our warehouse ships it out. Again, we're so sorry about this and we'll work to get it resolved as quickly as possible. All my best, Natsumi
Report
Peggy
Dec 18, 2020
Poor communication
Poor communication. Still waiting for shipping update 10 days later. No response from customer service.
Response from GUNNAR OptiksDec 21, 2020
Hey Peggy! Thank you for reaching out to us about this, I'm sorry for the delay in getting your GUNNAR's to you. I'm working with the team now to get your package reshipped ASAP via FedEx 2 day. Our Customer Service team will follow up via email with the tracking information once our warehouse ships it out. Again, we're so sorry about this and we'll work to get it resolved as quickly as possible. Happy Holidays, Kenny
Report
KC
Dec 17, 2020
My product has not shipped yet - UPDATE
The product was stuck in their Wearhouse. They quickly got it to me in time for Christmas. Thank you
Response from GUNNAR OptiksDec 21, 2020
Hey Karlo! Thank you for reaching out to us about this, I'm sorry for the delay in getting your GUNNAR's to you. I'm working with the team now to get your package reshipped ASAP via FedEx 2 day. Our Customer Service team will follow up via email with the tracking information once our warehouse ships it out. Again, we're so sorry about this and we'll work to get it resolved as quickly as possible. Happy Holidays, Kenny
Report