GUNNAR OptiksReviews of gunnar.com

You guys absolutely messed up the prescription or PD on these glasses.

My 100 dollar glasses came with scratched lenses. Very upsetting

Took approx. 5 days to receive the product, and when they arrived, I realized they were pretty uncomfortable. Gunnar charged me $12 from the refund to 2 day ship it back to them, so I lost money on glasses I didn’t even like. Awesome service.

I have a pair of Gunnar 2.50 readers which work fine reading on the computer. The prescription glasses I then ordered are pretty much useless for reading from the computer and don't really do anything for me as regular glasses. I wasted my money.

I ordered 2 pair of prescription glasses. 1 with amber and 1 with amber max. After waiting a week for them to verify the prescription I wanted and then what seemed like another week, they finally shipped. The problem is that they both have the same amber lenses and not 1 amber and 1 amber max. I emailed the support team so we’ll see what happens. I would hate to have to dispute my charge because I didn’t get what I paid for.

The website has good photos and descriptions but is not organized well which makes navigating a back and forth process. I’d recommend putting each model’s description and specs together so they can be viewed at once. The children’s models should be more clearly grouped and identified. It was not obvious as I scrolled that a oarticular model was still under the child category. It was frustrating to go back and forth especially when I was not familiar with any of your glasses.

It was annoying how many emails I received from your company before even receiving the product. Like chill. Let me get the glasses before you bombard my email box. I’ve unsubscribed from your list last two times I got a mail and well here we are. Right now I would tell others your company is annoying. I’m still willing to give the product a fair shake but I don’t appreciate the aggressive marketing.

Don't have my glasses yet after 45 days. Ordered without an issue, provided my Rx within 3 days. No updates provided till I reached out after 30 days from date of order. Told it would be 4-5 weeks from date of order not 2-3 weeks as quoted. I baulked at this and was told that was an automated typo and it was 2-3 days till they shipped. Waited 3 days, no contact by Gunnar. So I emailed again --- no response. 3 more days later told they shipped through an automated email. Shop.com had no updates at any point. I can only hope the glasses are better than the service used to create them. Hopefully I won't need to use the warranty, I can imagine already the frustrations.