Andre
Worst customer service ever
Worst customer service ever, hands down! First wrong glasses were delivered, then they provided me with RMA, but there was no export invoice attached, and it was stopped by Fedex. Despite multiple emails and chat, nothing was done, no response from customer service. Now I am stuck without glasses. I cannot remember dealing with any worse company than this one
Response from GUNNAR OptiksMay 2, 2022
Hi Andre, Thanks for reaching out. Due to COVID, we've been extremely short staffed as of the last two weeks. I believe that we're working on handling your RMA today to get it resolved. Again, apologies for the delay, we're working the best we can through the current situation and hope to be back up and running at 100% soon. Best wishes, Terry




