Gundamit.comReviews of gundamit.com

I have been using Gundamit/Showz for over five years (maybe longer) and their services are exceptional! If there are any issues you can rest assure that their team will make it right!

Gundamit is a company I have now ordered three times from (Robox Bailu Air Custom, In Era+ Aurora, Infinite Dimension Nemesis) with the only complication across the three orders being with the most recent; the package getting lost after landing in Australia (by no fault of their own); despite this, support was incredible and understanding, offering a full refund or replacement after investigation, to which I opted to pay for an upgrade to air shipping instead of the previous sea, as it was a gift for a friend. All arrived undamaged, well packaged and quickly. TLDR: Quick, consistent and to the point, prices are usually competitive and the support team is brilliant (particular shout out to Kelsi for handling the complication phenomenally and answering my endless questions!).

gundamit siempre ha sido una tienda confiable .....tienes algun problema con tu producto ellos escribeles ......ellos te escuchan u hacen todo por ayudarte tengo mas de 7 años con ellos y los felicitare siempre

Great page for buying gundam/model kits/figures..., awesome support and well packed shippings. Definetly a must try for anyone who is passionate about this hobby. In my case bought 4 large model kits and received them without any issues.

I have now been ordering from them for a little over a year. And what I can say is that, in addition to having attractive prices, their customer service is excellent. Whether it was for a part that I received damaged, which was replaced without any problem, or for an issue with a package held up in customs, their service has always been attentive and offered solutions. Their packaging generally protects the products very well. A little extra: if you are a heavy consumer of kits like Gunpla, don't hesitate to become a premium member; loyalty points can be quickly converted into credit, very quickly.

Honestly the customer service was really kind! They actually help you when you mess something up on your end. I didn't read a certain part for a order and they fixed the issue easily! Highly recommend.

Client de Gundamit depuis de nombreuses années, tout s'est toujours très bien passé, leur support est réactif et efficace, et les envois sont toujours soignés. Bref, une boutique à recommander !

One of the very best store online of the world for all collectors!! Great communication and very friendly!! All the staff of ShowZ / GunDamit have only one purpose : make the consumers happy!! I do recommande !!⭐⭐⭐⭐⭐