Gundamit.comReviews of gundamit.com

Gundamit is by far one of the best sites to buy your action figures...really good prices and amazing customer service! Shoutout to Kelsi, the MVP! Solid packaging, clear communication nd quick shipment...What are you waiting for ? Just do it !

The worst customer service in the world! I wanted to buy a Transformers toy as a birthday gift for my nephew. I sent them several emails, but never received any reply. Even after checking my email 3 days later, I still couldn't get a response. Is anyone even replying to emails? Since I couldn't get a reply, I switched to another store and bought the toy I wanted. It arrived very quickly, looked exactly the same as the one on their website, and was even cheaper. Their email replies were also very fast!

I have been shopping from Gundamit/ShowZ.Store for YEARS and I've had nothing but pleasant experiences. The prices are very reasonable and the staff are always helpful and professional with my requests. The after-sales service is also top-tier as the people will do anything in their power to help resolve any issues. Honestly, I can't recommend them enough and I will certainly continue to be their customer for the foreseeable future.

Pre-ordered a model kit from Gundamit. The process was simple. It was shipped quickly but got held at customs. The support has been very responsive and worked with the transporter to unblock the situation. Unfortunately, with the Christmas period and some changes in the customs process, the package has been reshipped to China. They reshipped it and it arrived in France 2 weeks later without problem. I really appreciated the support sharing updates and being responsive. The package was really well protected. With corner protection. And the item was in good condition. Maybe I didn't have the best experience, but they put a lot of effort into managing it and sending me my item.

I wanted to share my positive feedback regarding my first orders received from GunDamit this year. After several months of pre-ordering, everything arrived: the condition of the items, the packaging, the perfectly protected parcels, the speed of delivery, and even the absence of additional customs fees—all of which were excellent. The website is very well designed and easy to navigate despite the large number of items offered. I'm happy to leave a completely positive review here. Many pre-orders from other enthusiasts are already pending! ^^

Reviews here must be fake. Ordered 6 Models. At this point they cancelled the shipping of 2 of the models because they couldn't ship them or didn't have them in stock. I was also notified by them that some of the prices are a product of a system error. One of the Orders hasn't been touched yet after more than a week. I ordered a lot of Models over the past few weeks. Mostly from aliexpress. They were a bit mor expensive at that site but at least they got shipped. NEVER again

I've been a customer for 1 year, and I can definitely say I'm impressed by their professionalism. I've bought a lot from them and never had any issues on their side; the only problem I had was when my country's customs lost my parcel. I talked to the staff, and they refunded me without a problem. They are serious and kind, I couldn't ask for more. I definitely recommend them.

Very Helpful, kind and honest. Helpful all the way through!