John N.
Easy to use and trustworthy
Good user experience for both users and administrators. Integrates well with Gusto, our payroll software. A trustworthy partner for our employees' retirement accounts.

Guideline is now part of @Gusto. Together, we have helped 34,000 businesses and their employees save for retirement.As part of the Gusto ecosystem, Guideline offers streamlined retirement solutions designed to simplify plan management, administration, and compliance. Employees receive a user-friendly experience to enroll and manage their financial future. Our mission is to help companies effortlessly offer a powerful retirement benefit their team can truly appreciate.For informational purposes only. Should not be considered investment or tax advice.
Guideline (guideline.com) has 371 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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John N.
Good user experience for both users and administrators. Integrates well with Gusto, our payroll software. A trustworthy partner for our employees' retirement accounts.
customer
Terms need to be outlined in a manner that anyone can understand.
Response from GuidelineAug 10, 2022
Thank you for the feedback. We appreciate it!
JT
Great solution for my small business
Qui
I like the way the site walks you through your options and deciding on your strategy for investing funds.
customer
You continue to send invoices and statements for the Company to my personal email address instead of my business email address after more than one attempt on my part to correct it. Ineptitude at its finest.
Response from GuidelineAug 10, 2022
We’re sorry to hear you’re having trouble. Please send an email to [email protected] and we’ll look into it.
customer
Great! Easy.
customer
It was cool to receive 401K benefits as a new hire. I didn’t think many clients did that anymore.
customer
Limited amount of funds to choose from and the interface isn't bad but too simple, it would be better to be able to sell/buy by share and see the cost basis rather than dealing with percentages