Guardian StorageReviews of guardianstorage.com

I have used Guardian for a few years......wouldn't go anywhere else.

I will never recommend anybody with this company...very poor customer service with management especially at Washington location!!! :0((

When I moved for a job, I chose Guardian Storage. The space was indoor and climate controlled. We had also purchased the insurance in case anything were to happen. A year later, we come back to the unit and EVERYTHING was covered in mildew. We have four children, so that meant clothes, toys, furniture, priceless memorabilia (pictures, jerseys and signed baseballs, etc.). Years of memories destroyed. Nothing of ours was wet before placing it into storage and the manager kept insisting it was somehow our fault. After further investigation, it was found that their roof had leaked and there were cracks along the bottom of the wall. Since their units are basically built on a giant hill, any amount of water would automatically run down towards the units and any holes or cracks allow for water or snow to enter. With PA's humidity, it is no wonder our belongings became damaged. The manager there continued to be short with us and offered $1,000 to shut us up. He said the insurance would not cover it and we should just take the money. If we were able to, we would have fought it because we examined the contract and we were entitled to be able to use it, but because of a very recent death in the family and other stressors, we let it go. This place could have at the very least given us a full refund, but even that could not replace some of the items that had to be thrown away due to their lack of maintenance.

While waiting for my home to become ready, I needed a place to store the furniture I was purchasing for the new home as well as other items needed for the move. Guardian Storage was safe, clean, convenient and the staff was great. At one point the lock was not put on correctly and a phone call was placed immediately so the items in the unit would remain safe. I would definitely recommend and use Guardian Storage again.

I moved and stored my 3 bedroom household for over six months at Guardian Storage in Westminster, CO. For me, it was a great decision. My storage unit on the 3rd floor was easily accessible, safe and secure in a modern facility. The manager was outstanding and really worked to provide clients with a positive experience. Finally, I was so pleased that Guardian Storage would do special things: offering recycling and paper shredding, children winter coat drive, etc.

I have been a long time customer of Guardian Storage in the Shadyside area of Pittsburgh. The service has always been superlative. When I have any questions I am given a quick and courteous response. Property Manager John Hoburg has always provided the utmost in customer service. Nothing but the best! !

I have been a customer for 3 years now, every time I call the staff there has been very accommodating and helpful, can't say enough good things about the employees. The facilities are well maintained and very clean.

Great place, clean, easy access, secure, good customer service. Wouldn't hesitate to recommend to my friends.