Guardian Service Reviews | Read Customer Reviews of guardianservice.com

Guardian Service Reviews | Read Customer Reviews of guardianservice.com

Guardian Service reviews

148 approved reviews, newest moderated first

Jacqueline A.
Dec 27, 2024
Great coverage and experience!
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the risks to my home and the coverages they offer. Signup was quick and easy, and they have plenty of contractors in Boston where I live. Highly recommend!
Response from Guardian ServiceJan 2, 2025
Hi Jacqueline! Thanks very much for your review - we're glad you were able to locate Guardian for your coverage needs. Always happy to hear that our sales team is helping educate our customers as well. Please don't hesitate to reach out should you need anything. We look forward to being of service. Best regards, Peter Kerr VP Customer Success | Guardian Service
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Jack
Dec 23, 2024
Very customer oriented company
Very customer oriented company. Signed up and got a nice note from the CEO. Hope I don’t have an issue with my water/sewer line but at least I am covered. The amounts coverage is much better that what my local gas company offered.
Response from Guardian ServiceDec 23, 2024
Hi Jack, We are so glad you chose Guardian Service to protect your water and sewer lines. It's our goal as a company to provide our costumers with peace of mind, and we hope that your warranty has done just that for you. Please let us know if we can ever do anything for you moving forward! Best regards, Peter Kerr VP Customer Success | Guardian Service
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Christopher C.
Dec 22, 2024
Very responsive and customer service…
Very responsive and customer service was flawless. I hoped that I would not need to use them but when I did, I was sure happy I chose Guardian Service.
Response from Guardian ServiceDec 23, 2024
Hi Christopher! We are so glad that you've had a great experience with us so far. It was our pleasure to assist you, and we look forward to helping out in the future if you ever need it. Please let us know if there is ever anything we can do to help. Best regards, Peter Kerr VP Customer Success | Guardian Service
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Kelli H.
Dec 18, 2024
Canceled my plan
Canceled my plan
Response from Guardian ServiceJan 13, 2025
Hi Kelli, Thank you for sharing your feedback. We hope that you received our communication explaining that our operations team noticed duplicate policies for your account and wanted to make sure you wouldn't be paying any more than you needed to, hence the reason why we chose to remove the duplicate policy. Our goal was only to make sure that you had exactly the right coverage that you need for your plan. We apologize for any inconvenience this may have caused and appreciate you remaining an active customer. We look forward to providing dedicated service should you ever have any issues with your water or sewer lines. Please don't hesitate to reach out if there's anything we can do to help better explain the above. Best, Zach Clayton Co-Founder, Guardian Service
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Charles T.
Dec 16, 2024
Easy to get service
Easy to get service
Response from Guardian ServiceDec 16, 2024
Hi Charles, Thank you for trusting Guardian Service to protect your utility lines. We are glad you found the checkout process to be easy, and we are happy to assist you moving forward if you ever need anything. Best, Guardian Customer Service
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Ellen Z.
Dec 14, 2024
Happy so far.
They appear to be the real deal. I'll let you know if I have any coverage issues in the future.
Response from Guardian ServiceDec 16, 2024
Hi Ellen, I'm glad you've been pleased with your Guardian Service warranty thus far. If you ever need help in the future, please don't hesitate in letting us know how we can assist. We appreciate you at Guardian Service, and we thank you again for trusting us to protect your water and sewer lines. Best regards, Zach Clayton Co-Founder, Guardian Service
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Patricia B.
Dec 13, 2024
Chap was very informative and answered…
Chap was very informative and answered my questions
Response from Guardian ServiceDec 16, 2024
Hi Patricia, I'm so glad Chap was able to assist you in answering any questions you may have had. I will pass your kind note along to Chap as I know it will mean a lot for him to hear! We appreciate you here at Guardian Service, and if there's ever anything we can do to help you, please let us know. Best regards, Zach Clayton Co-Founder, Guardian Service
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Pastor Greg H.
Dec 13, 2024
Your security
Your security
Response from Guardian ServiceDec 16, 2024
Hi Greg, We are glad you've enjoyed Guardian Service so far, and appreciate you trusting us to protect your water and sewer lines. If there is ever anything we can do to assist you moving forward, please let us know! Best regards, Zach Clayton Co-Founder, Guardian Service
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