Guardian ServiceInsurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Guardian Service (guardianservice.com) has 148 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Christine S.
Just registered with them and the Customer Service has been fantastic! Answering questions and immediate callback!!
Response from Guardian ServiceJan 13, 2025
Hi Christine, We are so glad you found our customer service team to be helpful during the sign-up process. We take pride in assisting our customers, and we look forward to protecting your water and sewer lines moving forward! Best, Peter Kerr, VP Customer Success
LinMark
Making the coverage information available for possible costly water and sewer problems in the future was very helpful. That was why we decided to get the coverage. THANK YOU!
Response from Guardian ServiceJan 13, 2025
Hi - We are so glad that you are satisfied with your sewer and water line warranty so far! We take pride in being able to provide peace of mind to our customers, and while we hope you never have to use your warranty, we will always be here to help out if you do! Please let us know if we can ever help moving forward. Best, Zach Clayton Co-Founder, Guardian Service
Jorge
I like the low monthly premium and no service call charge. I like to have the peace of mind knowing if something happens the issue will hopefully be taken care of. Hope to not have to use this service.
Response from Guardian ServiceJan 13, 2025
Hi Jorge, Thank you for your kind review. We are so glad you've chosen Guardian to protect your sewer and water lines, and that our services have provided you with some peace of mind. Please feel free to reach out if you ever need any assistance in the future! Best, Peter Kerr VP Customer Success, Guardian Service
Valerie W.
Professionalism, knowledgeable, explanation of the warranty, positive communication, and friendliness.
Response from Guardian ServiceJan 13, 2025
Hi Valerie, We are so glad you found our customer service to be both useful and friendly while you were signing up for Guardian Service. We take a lot of pride in our relationships with our customers, and if you ever need anything moving forward don't hesitate to reach out! Best, Peter Kerr, VP Customer Success, Guardian Service
JOHN F.
great service and oversight
Response from Guardian ServiceJan 10, 2025
Hey John, Thanks for your review of Guardian Service! We pride ourselves in putting our customers first, and we are grateful that you have chosen to protect your utility lines with us. Please let us know if there is anything we can do for you moving forward. Best, Zach Clayton Co-Founder, Guardian Service
BARBARA N.
I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every question while being patient and kind. He followed-up when checking into an answer for one of my questions I had for him. I appreciated Steve's time and the manner in which he displayed Superior Customer Service. I feel confident in knowing I made the right decision for any potential, and unexpected occurrences that may possibly arise...THANK YOU!
Response from Guardian ServiceJan 8, 2025
Hi Barbara! Thank you very much for your review. We're so glad that Steve was able to deliver a high quality experience to you when selecting your plan. Our goal is to provide the best coverage with the best service, so that is great news. We're thankful you chose Guardian to protect your home. Please don't hesitate to reach out if you need anything - we're only a phone call away. Best, Peter Kerr VP Customer Success | Guardian Service
Maryjo
Good explanation of why you need this!
Response from Guardian ServiceJan 6, 2025
Hi Mary! Thank you for your review and we are glad that you are finding your warranty plan to be useful. We strive to give our customers peace of mind through our utility line warranties, and we are glad to hear that you see their value as well. Please let us know if we can ever help out moving forward! Best regards, Peter Kerr VP Customer Success | Guardian Service
Rosetta W.
I'm only paying for the service I don't know what else you can do for me.
Response from Guardian ServiceJan 7, 2025
Hi Rosetta, Thank you for your review - we appreciate your business. While our hope is that you never have to utilize our service (no one likes dealing with sewer or water line issues!) - our utility line warranty is designed to give you peace of mind and help you avoid unexpected repair costs if issues arise. Our goal is to make sure you're protected by offering comprehensive coverage limits, zero deductibles, and 24/7 claims service. We’d love to walk you through the details of your coverage or address any questions you have—ultimately your satisfaction is what is most important to us. Please don't hesitate to reach out if there's anything we can do to improve your experience. Best regards, Peter Kerr VP Customer Success | Guardian Service
