Luke
This company is a joke
This company is a joke. Hours long hold times. They made me send pictures and jump through hoops just to start a claim. They sent someone out to repair a broken bed frame without the part. The repair guy just said yep, it's broken and left. After five weeks they finally sent me an email saying I can either replace the whole bed or they will write me a check for $280 and close my claim with no repair made. They said they couldn't get the part. I contacted the store I bought the frame the day it broke and the guy had the part in hand ready to be picked up. I wouldn't buy a warranty for a shoelace from this absolute joke of a company.


